Hotpoint refrigerator troubleshooting

Hotpoint brand itself (Hotpoint Ariston) was created in 2007 year. However, the name “Hotpoint” appeared much earlier. It comes from Earl Richardson, who invented an electric iron with the hottest point on its “nose” and not centered. And in the 1905, Hotpoint Electric Heating Company and the brand Hotpoint appeared. Refrigerators of the brand Hotpoint are known all over the world. The table below shows Hotpoint refrigerator troubleshooting system.

Hotpoint RSR50V refrigerator troubleshooting

ProblemPossible causes/solutions
The appliance does not work:• Is the power cable plugged into a socket powered with the right voltage?
• Have you checked the protection devices and fuses of your home's electrical system?
The motor seems to run constantly:• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals intact?
• On hot days or when the room is warm, it is normal for the motor to run longer.
• If the appliance door has been left open for a long time or if large amounts of food have been introduced, the motor will run longer in order to cool the inside of the appliance.
Moisture has accumulated:• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of air.
• Make sure food is properly packaged. Dry any wet food containers before placing them in the appliance.
• Make sure the doors are not opened too frequently. When the door is opened, the moisture contained in the room air enters the appliance. The more often the door is opened, the faster moisture accumulates, especially if the room itself is very humid.
• If the room is very humid, it is normal for moisture to accumulate inside the appliance.
There is water in the defrost pan:• This is normal in hot and humid weather. The pan can even be half full. Make sure the refrigerator is level so that water does not spill from the pan.
If the appliance temperature is too high:• Are the appliance controls correctly adjusted?
• Has a large amount of food been placed in the appliance?
• Make sure the doors are not opened too frequently and check that the doors close properly.
• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of cold air.
The appliance's in contact with the seal is hot to the touch:• This is normal in hot weather and when the compressor is working.
The doors do not open and close properly:• Make sure no food packages are blocking the door.
• Make sure the inside parts or the automatic ice-maker are not incorrectly positioned.
• Make sure the door seals are not dirty or sticky.
• Make sure the appliance is level.
The light does not work:• Have you checked the protection devices and fuses of your home's electrical system?
• Is the power cable plugged into a socket powered with the right voltage?
• Is the lamp burnt?
The automatic ice-maker does not work:• Has the freezer had enough time to become cold? With a new appliance this may take overnight.
• Is the automatic ice-maker ON/OFF button set to ON?
• Is water reaching the automatic ice-maker? Is the water cock open? The filter may be clogged or not correctly installed. Firstly, check the filter installation instructions to make sure the filter is correctly fitted and not clogged. If installation or clogging is not the problem, call qualified personnel or a technician.
The dispenser does not work:• Is the freezer compartment door closed?
• Is the ice bucket correctly installed?
The ice dispenser stops working:• Are the ice cubes stuck because the ice dispenser has not been used for some time? Shake the ice bucket to separate the cubes and increase the holding capacity. It is advisable to throw away the old ice cubes and make new ice.
• Has the ice dispenser lever been pressed for too long? Wait about 3 minutes for the dispenser motor to reset.
The ice has an unpleasant smell or taste:• Has the ice absorbed bad odours? Is the quality of the water good? Water containing minerals may require a filter.
• Is the food properly covered?
• Is the ice bucket/freezer compartment clean? Follow the instructions for the correct ice dispenser water supply.
• Are the pipes correctly connected to the ice dispenser? The first ice cubes coming out of the dispenser may have an unpleasant taste, therefore it is advisable to discard them and make new ice cubes.
The dispenser does not dispense ice when the lever is pressed:• Change the ice selection from cubes to crushed ice, or vice versa, in order to remove any ice blocks. If the dispenser still does not dispense ice, wait a couple of minutes and repeat the operation.

Hotpoint RLA30 refrigerator troubleshooting

ProblemsCause/solutions
The appliance won't work.Check the plug is firmly positioned in the wall socket and the power supply is switched on. Check that the thermostat setting is not in the OFF position. Check the power supply with another appliance. Check the fuse.
There has been a power failure.DO NOT OPEN THE DOOR. If power does not return within 14 hours, food should be removed from the low temperature compartment and either cooked and eaten within 24 hours or cooked and refrozen.
The appliance is making a lot of noise.Check the appliance is stabilised. Ensure the appliance is not touching the wall or kitchen units. It is normal for it to make a bubbling or gurgling sound.
Continuous Operation of the CompressorHas the door been opened frequently or left open for a long period of time? The door is not closed properly/does not seal properly (clean the gasket if it is contaminated or replace it if it is damaged). Check there is adequate air circulation.
Water is leaking from the refrigerator.Check that the defrost water outlet is not blocked. Check that stored food or packaging is not in contact with the cooling plate on the interior rear wall of the refrigerator. (NB. It is normal for droplets to run down the cooling plate). Is there ice formation on the interior rear wall?
Refrigerator interior light does not work.SWITCH OFF AT THE SOCKET AND PULL OUT THE MAIN PLUG, check the bulb is in correctly.

Hotpoint NMTL 1918 FW HA refrigerator troubleshooting

MalfunctionsPossible causes/solutions
The internal light does not illuminate.• The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
The refrigerator do not cool well.• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The refrigerator have been over-filled.
The food inside the refrigerator is beginning to freeze.• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
The motor runs continuously.• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm.
The appliance makes a lot of noise.• The appliance has not been installed on a level surface.
• The appliance has been installed between cabinets that vibrate and make noise.
• The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
There is water at the bottom of the refrigerator.• The water discharge hole is blocked.

Hotpoint RLFM 1 Series refrigerator troubleshooting

MalfunctionsPossible causes / solutions
The internal light does not illuminate.• The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
The refrigerator and the freezer do not cool well.• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The TEMPERATURE ADJUSTMENT knob is not in the correct position
• The refrigerator or the freezer have been over-filled.
• The atmospheric temperature of the area surrounding the appliance is lower than 14°C.
The food inside the refrigerator is beginning to freeze.• The TEMPERATURE ADJUSTMENT knob is not in the correct position.
• The food is in contact with the back inside wall of the refrigerator.
The motor runs continuously.• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm
The appliance makes a lot of noise.• The appliance has not been installed on a level surface
• The appliance has been installed between cabinets that vibrate and mak« noise.
• The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
Some of the external parts of the refrigerator become hot.• These raised temperatures are necessary in order to avoid the formation of condensation on certain parts of the product.
The back wall of the refrigerator unit is covered in frost or droplets of water.• This shows the appliance is operating normally.
There is water at the bottom of the refrigerator.• The water discharge hole is blocked.

Hotpoint STF Series refrigerator troubleshooting

ProblemPossible causesWhat to do
Refrigerator does not operateRefrigerator in defrost cycle.• Wait about 30 minutes for defrost cycle to end.
Temperature control dial in 0 position.• Move the temperature control dial to a temperature setting.
Refrigerator is unplugged.• Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped.• Replace fuse or reset the breaker.
Vibration or rattling (slight vibration is normal)Roller screws or leveling legs need adjusting.
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)Normal when refrigerator is first plugged in.• Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amotmts of food are placed in refrigerator.• This is normal.
Hot weather or frequent door openings.• This is normal.
Temperature control dial set at the coldest setting.
Grille and condenser need cleaning.
Fresh food or freezer compartment too warmTemperature control dial not set cold enough.
Warm weather or frequent door openings.• Set the temperature control dial one step colder.
Door left open.• Check to see if package is holding door open.
Package blocking air duct in freezer com part men t.• Check to see if package is blocking air duct in freezer compartment.
Frost or ice crystals on frozen food (frost within package is normal)Door left open. Too frequent or too long door openings.• Check to see if package is holding door open.
Automatic icemaker does not work (on some models)Icemaker power switch is not on.•On power switch models, set the power switch to the 1 (on) position. On feeler arm models, move the feeler arm to the ON (down) position.
Water supply turned off or not connected.
Freezer compartment too warm.•Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage bin cause the icemaker to shut off.•Level cubes by hand.
Frequent "buzzing" soundIcemaker is on but the water supply to the refrigerator has not been connected.•Turn the icemaker off. On power switch models, set the power switch to the 0 (off} position. On feeler arm models, move the feeler arm to the STOP (up) position. Keeping it on will damage the water valve.
Cubes too smallWater shutoff valve connecting refrigerator to water line may be clogged.•Call the plumber to clear the valve.
Slow ice cube freezingDoor left open.•Сheck to see if package is holding door open.
Temperature control dial not set cold enough.
Ice cubes have odor/tasteIce storage bin needs cleaning.•Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice cubes.•Wrap foods well.
Interior of refrigerator needs cleaning.
Moisture forms on cabinet surface between the doorsNot unusual during periods of high humidity.•Wipe surface dry and reset temperature control dial one setting colder.
Moisture collects inside (in humid weather, air carries moisture into refrigerator when doors are opened)Too frequent or too long door openings.
Refrigerator has odorFoods transmitting odor to refrigerator.• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator; replace every three months.

Hotpoint refrigerator model hsm25gftsa troubleshooting

ProblemPossible CausesWhat To Do
Refrigerator does not operateRefrigerator in defrost cycle.• Wait about 30 minutes for defrost cycle to end.
Freezer control in 0 (off) position.• Move the freezer control to a lower temperature setting.
Refrigerator is unplugged.• Push the plug completely into the outlet.
The fuse is blown/circuit breaker is tripped.• Replace fuse or reset the breaker.
Refrigerator or freezer compartment too warmTemperature control not set cold enough.
Warm weather or frequent door openings.• Set the temperature control one step colder.
Door left open.• Check to see if package is holding door open.
Vibration or rattlingFront rollers need adjusting.• Slight vibration is normal.
Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer requires more operating time. They start and stop often to maintain even temperatures.)Normal when refrigerator is first plugged in.• Wait 24 hours for the refrigerator to completely cool down.
Often occurs when large amounts of food are placed in refrigerator.• This is normal.
Door left open.• Check to see if package is holding door open.
Hot weather or frequent door openings.• This is normal.
Temperature controls set at the coldest setting.
Frost or ice crystals on frozen food (frost within package is normal)Door left open.• Check to see if package is holding door open.
Too frequent or too long door openings.
Divider between refrigerator and freezer compartments feels warmAutomatic energy saver system circulates warm liquid around front edge of freezer compartment.• This helps prevent condensation on the outside.
Automatic icemaker does not work (on some models)Icemaker power switch is in the OFF position• Slide the power switch to the ON position.
Water supply turned off or not connected.
Freezer compartment too warm.• Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage bin cause icemaker to shut off.• Level cubes by hand.
Ice cubes stuck in icemaker.• Turn off the icemaker, remove cubes and turn the icemaker back on.
Ice cubes have odor (taste)Ice storage bin needs cleaning.• Empty and wash bin. Discard old cubes.
Food transmitting odor/taste to ice cubes.• Wrap foods well.
Interior of refrigerator needs cleaning.
Small or hollow cubesWater filter clogged.• Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezingDoor left open.• Check to see if package is holding door open.
Temperature control not set cold enough.
Door not closing properlyDoor gasket on hinge side sticking or folding over.• Apply petroleum jelly on face of gasket.
Orange glow in freezerDefrost heater is on.• This is normal.
Cube dispenser does not work (on some models)Icemaker or water supply turned off.• Turn on icemaker or water supply.
Ice cubes are frozen to icemaker feeler arm.• Remove cubes.
Irregular ice clumps in storage container.• Break up with fingertip pressure and discard remaining clumps.
• Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.
Dispenser is LOCKED.• Press and hold the Lock pad for 3 seconds.
Water has poor taste/odor (on some models)Water dispenser has not been used for a long time.• Dispense water until all water in system is replenished.
Water in first glass is warm (on some models)Normal when refrigerator is first installed.• Wait 24 hours for the refrigerator to completely cool down.
Water dispenser has not been used for a long time.• Dispense water until all water in system is replenished.
Water system has been drained.•Allow several hours for replenished supply to chill.
Water dispenser does not work (on some models)Water supply line turned off or not connected.
Water filter clogged.• Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water system.• Press the dispenser arm for at least two minutes.
Dispenser is LOCKED.• Press and hold the Lock pad for 3 seconds.
Water spurting from dispenserNewly-installed filter cartridge.• Run water from the dispenser for 3 minutes (about 1.5 gallons).
Water is not dispensedWater in reservoir is frozen.• Call for service.
No water or ice cube productionSupply line or shutoff valve is clogged.• Call a plumber.
Water filter clogged.• Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKED.• Press and hold the Lock pad for 3 seconds.
Refrigerator has odorFoods transmitting odor to refrigerator.• Foods with strong odors should be tightly wrapped.
• Keep an open box of baking soda in the refrigerator; replace ever)' three months.
Interior needs cleaning.
Defrost water drainage system needs cleaning.
Moisture forms on outside of refrigeratorNot unusual during periods of high humidity.• Wipe surface dry.
Moisture collects insideToo frequent or too long door openings.
Interior light does not workNo power at outlet• Replace fuse or reset the breaker.
Light bulb burned out
Water on kitchen floor or on bottom of freezerDrain in the bottom of the freezer clogged.
Cubes jammed in chute.• Poke ice through with a wooden spoon.
Hot air from bottom of refrigeratorNormal air flow cooling motor.
In the refrigeration process, it is normal that heat be expelled in the area under the refrigerator. Some floor coverings are sensitive and will discolor at these normal and safe temperatures.
Cubed Ice was selected but Crushed Ice was dispensed (on some models)Last setting was Crushed Ice.• A few' cubes where left in the crusher from die previous setting. This is normal.
Frequent "buzzing" soundIcemaker power switch is in the ON position but the water supply to the refrigerator has not been connected.• Slide the power switch to the OFF position. Keeping it in the ON position will damage the water valve.