Miele Freezer Troubleshooting

Miele FN 3×402 i AU Freezer Troubleshooting

ProblemPossible cause and remedy
The appliance is not getting cold, the interior lighting does not come on when the door is opened, and the display is not lit up.The appliance is not switched on and the mains connection symbol is lit up in the display.
■ Switch the appliance on.
The plug is not correctly inserted into the socket.
■ Insert the plug correctly into the socket. The mains connection symbol appears in the display when the appliance is switched off.
Check whether the mains fuse has tripped. There could be a fault with the appliance, the household electrical wiring or another electrical appliance.
■ Contact a qualified electrician or Miele.
The appliance does not get cold, although the controls and the interior lighting are working.Demo mode is switched on and the symbol lights up in the display. This allows the appliance to be presented in Miele Centers and retail stores without switching on refrigeration. Do not activate this setting for domestic use!
■ Switch off Demo mode
The compressor runs continuously.This is not a fault. To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required.
The compressor is switching on more frequently and for longer periods.The ventilation gaps in the housing unit have been covered or become too dusty.
■ Do not block the ventilation gaps.
■ Clean the ventilation gaps on a regular basis.
The doors have been opened too frequently, or a large amount of fresh food has been placed inside and/or frozen at the same time.
■ Only open the door when necessary and for as short a time as possible. After a while the temperature will return to normal by itself.
The door is not properly closed.
A thick layer of ice may have formed in the freezer.
■ Close the door.
After a while the temperature will return to normal by itself. If a thick layer of ice has formed, it will decrease the cooling performance and increase the energy consumption.
■ Defrost the appliance and clean it.
The room is too warm. The higher the room temperature, the longer the compressor has to run.
The appliance was not properly installed in the niche.
The compressor is switching on more frequently and for longer periods of time, so the temperature in the appliance is dropping.The temperature setting is too low.
■ Correct the temperature setting.
The door is not properly closed.
■ Check whether the appliance door closes properly.
A large amount of food is being frozen at once.
The SuperFreeze function is still switched on.
■ You can switch off the SuperFreeze function earlier to save energy: Touch the SuperFreeze sensor.
The compressor comes on less and less often and for shorter periods of time. The temperature in the appliance rises.This is not a fault. The set temperature is too high.
■ Correct the temperature setting.
■ Check the temperature again after 24 hours.
The food begins to defrost.
The room temperature is lower than the ambient temperature for which the appliance is designed. Operating in a room which is too cold will cause the compressor to switch off for too long, causing the freezer to become too warm.
■ Raise the temperature of the room.
An LED indicator light is flashing at the back of the appliance at the bottom near the compressor (depending on model).This is not a fault. The electronic unit for the compressor is equipped with an operation and fault diagnosis LED indicator light which flashes every 15 seconds (depending on model).
The interior lighting is not working.The appliance has not been switched on.
■ Press the On/Off sensor.
To avoid overheating, the lighting switches itself off automatically after approx. 15 minutes if the door is left open. If this is not the case, then there is a fault.
The door to the freezer section will not open because it has been opened and closed too many times in succession.This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes and then try again. It should now open without force.
Food has frozen together.The food packaging was not dry when loaded in the freezer.
■ Use a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully.
An alarm does not sound although the appliance door has been left open for some time.This is not a fault. The alarm tone was switched off in settings mode
You cannot switch the appliance off.The safety lock is switched on. The symbol lights up.
■ Switch the safety lock off
The external walls of the appliance feel warm.This is not a fault. The heat which results from the cooling process is used to avoid the build-up of condensation on the appliance.

Miele KFN 14827 SDE Freezer Troubleshooting

Problem Solution
The PerfectFresh zone or freezer section does not get cool■ Check whether the relevant section is switched on. The temperature display must be lit up.
■ Check that the plug is correctly inserted into the socket and switched on.
■ Check that the fuse is not defective and the mains fuse has not tripped. If it has there could be a fault with the household electrical wiring, the fridge-freezer or another electrical appliance. Contact a qualified electrician or Miele.
The door to the freezer section will not open because it has been opened and closed too many times in successionThis is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait a few minutes and then try again. It should now open without force
The temperature in the PerfectFresh zone or freezer section is too low■ Select a warmer temperature.
■ Check that the doors have been closed properly.
■ Has a large amount of fresh food been put placed in the appliance at the same time?
■ Super cool has not yet switched itself off.
■ Super freeze has not yet switched itself off.
The compressor is switching in too frequently and for too long■ Check whether the ventilation gaps have been covered over or become dusty.
■ Check whether the metal grille (heat exchanger) at the back of the appliance has become too dusty.
■ The doors have been opened too frequently, or a large amount of fresh food has been put in at once for freezing.
■ Check that the doors have been closed properly
The compressor runs continuouslyTo save energy, the compressor runs at a lower speed, but for longer, when less cooling is required
The frozen food is thawing because the freezer section is too warmIs the room temperature lower than the ambient temperature for which the appliance is designed?
■ If so, raise the temperature of the room
Food has frozen togetherUse a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully.
The alarm sounds and the alarm off sensor is flashingThe temperature in the PerfectFresh zone or the freezer section has risen above the set temperature because
■ the door has been opened too frequently, or large amounts of fresh food have been placed in the appliance at once.
■ the ventilation gaps are blocked.
Once the problem has been resolved and the correct temperature has been reached, the alarm indicator will go out and the alarm will stop
The indicator light on the ice cube maker flashes.The ice cube tray is in its cleaning position
If this is not the case, then there is a fault.
■ Call the Service Department
You cannot switch the appliance off.The safety lock has been activated
The interior lighting in the PerfectFresh zone is not working.
Was the door left open for too long?
The lighting switches itself off automatically after approx. 15 minutes if the door is left open.
If this is not the case, then the interior lighting is defective.
The LED lighting may only be repaired or replaced by a service technician. There are live electrical components under the cover. Danger of injury and damage

Miele KF 1801 Vi Freezer Troubleshooting

The appliance is making noisesPossible faultSolution
Brrrrr...Humming noise made by the compressor. This noise can get louder for brief periods when the motor is switching on.These noises are not a fault. The noise of the compressor and the coolant circulating in the system is unavoidable.
Blubb, blubb....A gurgling noise can be heard when coolant is circulating through the pipes.These noises are not a fault. The noise of the compressor and the coolant circulating in the system is unavoidable.
Click....Clicking sounds are made when the thermostat switches the compressor on and off.These noises are not a fault. The noise of the compressor and the coolant circulating in the system is unavoidable.
Sssrrrrr....On multi-zone and frost-free appliances you can sometimes just hear the movement of air circulating inside the appliance.These noises are not a fault. The noise of the compressor and the coolant circulating in the system is unavoidable.
Rattling, vibratingThe appliance is uneven.Realign the appliance using a level, by raising or lowering the screw feet underneath the appliance.
The appliance is touching another appliance or piece of furniture.Move it away.
Drawers, baskets or shelves are unstable or sticking.Check all removable items and refit them correctly.
Bottles or containers are unstable or knocking against each other.Separate them.
The transport cable clips are hanging loose at the back of the appliance.Remove the clips.

Miele KD 673 I Freezer Troubleshooting

ProblemPossible causeRemedy
The temperature inside the appliance is too low.The Super freeze function is still switched on. The Super freeze function switches itself off automatically after approx. 30 - 65 hours.■ Set a warmer temperature.
You can switch off the Super freeze function earlier to save energy:
■ Press the Super freeze button.
The compressor is switching in too frequently or for too long.The ventilation gaps have been covered over or become dusty.■ Do not cover or block the ventilation gaps.
Check whether the compressor, the metal grille (heat exchanger) at the rear of the appliance have become dusty.■ Dust the compressor and the ventilation gaps and the heat exchanger regularly.
The door has been opened too frequently, or a large amount of fresh food has been put in at once for freezing.Only open the door when necessary and for as short a time as possible.
The required temperature will re-establish itself after a while.
The door cannot be closed correctly.
The ambient temperature is too high.
The higher the ambient temperature, the longer the compressor will run for.
The compressor runs continuously.To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required.
Super freeze is switched on. Food is frozen rapidly, preserving nutrients, vitamins and flavour.The Super freeze function switches itself off automatically after approx. 30 - 65 hours. You can switch off the Super freeze function earlier to save energy: Press the Super freeze button.
Two bars appear in the display.The temperature will only show in the display once the temperature inside the appliance falls below 0 °C.■ Check the temperature display about 6 hours after switching on the appliance.
The temperature has risen above 0 °C at some point during the last couple of days because of a power cut.
The external side panels of the appliance feel warm.The warmth created by the evaporator is used to prevent condensation.
Food has frozen together.■ Use a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully.
There is a thick layer of ice in the freezer.The door is not properly closed.■ Defrost and then clean the freezer.
Too thick a layer of ice reduces efficiency and increases energy consumption.
You cannot switch the appliance off.The lock has been activated.■ Deactivate the lock

Miele KF 3855 S6 Freezer Troubleshooting

Problem Solution
Strange noises can be heard after switching on the appliance, especially after it has just been installed■ Check to see whether any pieces of furniture next to the appliance are vibrating whilst the appliance is in operation.
Switch the appliance off then:
■ Check whether the appliance is aligned correctly.
■ Check whether all parts at the rear of the appliance are free from hinderance. Remove any hinderance.
■ Check whether the cable clips have been unclipped from the back of the appliance. They could vibrate when the appliance is operating.
■ Check that all removable parts are securely located in the appliance.
■ Check whether any bottles or containers are touching each other.
Remember that the noise of the compressor and the coolant circulating in the system is unavoidable
The appliance does not get cool■ Make sure that the temperature dials are not pointing to the "0" position.
■ Check that the plug is correctly inserted in the socket.
■ Check that the fuse is not defective and that the mains fuse has not blown. If it has contact the Miele Service Department
The door to the freezer section will not open because it has been opened and closed too many times in successionThis is not a fault. The suction caused by opening and closing the door is pre- venting the door from opening. Wait a few minutes and then try again. It should now open without force
The temperature in the refrigerator or freezer section is too low■ Set the temperature to a warmer setting
■ The super freeze function has not been switched off. The indicator light is still on
The appliance is switching in too frequently and for too long■ Check whether ventilation gaps have been covered over or become too dusty.
■ Check whether, the metal grille (heat exchanger) at the rear of the appliance has become too dusty
■ The doors have been opened too frequently, or a large quantity of fresh food has been put in at once for freezing.
■ Check that the doors have been properly closed.
■ Check whether a thick layer of ice has built up in the freezer section. If it has then the freezer section will need defrosting
Food has frozen togetherUse a blunt instrument, e.g. a spoon handle or plastic scraper to carefully prise it apart
There is a thick layer of ice in the freezer section■ Check whether the door to the freezer section closes properly.
■ Defrost and then clean the freezer section.
Too thick a layer of ice reduces efficiency and increases energy consumption
The alarm sounds and the alarm indicator light flashesThe freezer section temperature has risen above the setting on the temperature dial because
■ the door has been opened too frequently or large amounts of fresh food have been put in at once for freezing.
■ the ventilation gaps are blocked
Once the problem has been resolved the alarm indicator light will go out and the alarm will stop
The alarm indicator light flashes at the same time as -15 °C or -18 °C in the temperature displayThere is a fault. Call the Miele Service Department
The refrigerator section indicator light is not lit upCheck to see whether the super freeze indicator light comes on when the super freeze button is pressed.
■ If it does, then the refrigerator section indicator light is defective. Call the Miele Service Department.
■ If the super freeze light does not come on either, then check whether - the plug is correctly inserted in the socket. - the mains fuse has blown. If it has there is a fault. Call the Miele Service Department
The super freeze indicator light does not light up although the appliance is workingThe indicator light is defective. Call the Miele Service Department

Miele F1801VI Freezer Troubleshooting

IssuePossible faultSolution
The freezer does not get cold.The machine is not turned on.Check whether the appliance is turned on at the main switch. The temperature display must be lit up.
The machine is not plugged in.Check that the plug is correctly inserted in the power outlet.
Check that the fuse has not tripped.Reset the circuit breaker.
If the breaker trips again the appliance or the outlet may be defective. Contact Miele or a qualified electrician.
The temperature is set incorrectly.Check the display.
The temperature in the freezer is too low.Select a warmer temperature.
The SuperCool function is still on.SuperCool automatically shuts off after 52 hours.
The door is not closed.Check that the door has been closed properly.
A large amount of food is being frozen at the same time.This makes the compressor run longer, causing the temperature to fall automatically.
The freezer is too warm.The room temperature is lower than the ambient temperature for which the appliance is designed.Raise the temperature of the room. Operating the appliance in a room that is too cold will cause the cooling system to switch off for too long, causing the freezer section to become too warm.
The door to the freezer section will not open.This is not a fault.Wait a few minutes, then try again. It should now open without force.
The suction caused by opening and closing the door too many times in succession prevents it from opening.
The compressor kicks on very frequently and for too long.The ventilation slits are covered or dusty.Clean with a vacuum or brush.
The door has been opened too frequently, or a large amount of unfrozen food has been put in at once for freezing.Once the freezer gets down to the set temperature the compressor will turn off.
The door is not closed.Check that the door has been closed properly.
The alarm is going off.The appliance door(s) have been open for longer than 5 minutes.Close the door.
The alarm is ringing and the "alarm" indicator is flashing.The door is not closed.Once the alarm condition has been corrected, the alarm will turn off and the 'alarm' indicator will stop flashing.
A large amount of food is being frozen at the same time.
There has been a power failure.
The filter display is red.This is a warning that the water filter needs to be changed soon.Order replacement filters from Miele.
The filter display is flashing red.The water filter needs to be changed.
The ice cubes are small.Other domestic appliances that use water are in operation.Avoid using such items as a dishwasher, washing machine or shower at the same time.
Check whether the water filter needs changing.
Check the water pressure. The water pressure must be between 25 and 120 psi (1.72-8.25 bar).Consult a plumber.
Check whether the correct water valve has been installed.Self-tapping valves and 3 / 16 " (4.76 mm) saddle valves reduce the water pressure and can block the pipe.
The ice cubes have an unpleasant odor/flavor.When ice is stored for an extended period it may absorb odors, which affects the taste.Use the ice maker more frequently.
Check if the ice cube container is dirty.Clean the container.
Unsealed packages in the freezer will transfer odor/flavor particles to the ice cubes.Check that food has been packed in airtight containers.
The ice maker is not producing enough ice or the ice cubes are misshapen.Check the water pressure. The water pressure must be between 25 and 120 psi (1.72-8.25 bar).Contact a plumber.
Check that the freezer temperature is too high.
Change the water filter.
Ice is forming in the supply hose to the ice maker.Check the water pressure. The water pressure must be between 25 and 120 psi (1.72-8.25 bar).Contact a plumber.
Check whether the freezer compartment temperature is too high.

Miele KFN 28032 D ws Freezer Troubleshooting

ProblemCause and remedy
The appliance is not getting cold and the interior lighting does not come on when the door is opened.The appliance has not been switched on.
■ Switch the appliance on.
The plug is not inserted in the socket correctly.
■ Insert the plug into the socket correctly and switch on.
Check whether the mains fuse has tripped. There could be a fault with the appliance, the household electrical wiring or another electrical appliance.
■ Contact a qualified electrician or Miele.
The compressor runs continuously.This is not a fault. To save energy, the compressor runs at a lower speed, but for longer, when less cooling is required.
The compressor is switching on more frequently and for longer periods of time, so the temperature in the appliance is dropping.The ventilation gaps have been covered or become too dusty.
■ Do not block the ventilation gaps.
■ Dust the ventilation gaps regularly.
The doors have been opened too frequently, or a large amount of fresh food has been placed inside and/or frozen at the same time.
■ Only open the doors when necessary and for as short a time as possible.
The required temperature will re-establish itself after a while.
The compressor is switching on more frequently and for longer periods of time, so the temperature in the appliance is dropping.The doors are not properly closed. A thick layer of ice may have formed in the freezer.
■ Close the appliance doors.
The required temperature will re-establish itself after a while.
If a thick layer of ice has formed, it will reduce efficiency and increase the energy consumption.
■ Defrost the appliance and clean it.
The ambient temperature is too high. The higher the room temperature, the longer the compressor will run for.
The temperature setting is too low.
■ Adjust the temperature.
A large amount of food is being frozen at once.
The Super cool function is still switched on.
■ You can switch off the Super cool function earlier to save energy.
The Super freeze function is still switched on.
■ You can switch off the Super freeze function earlier to save energy.
The compressor comes on less and less often and for shorter periods of time. The temperature in the appliance rises.This is not a fault. The set temperature is too high.
■ Adjust the temperature.
■ Check the temperature again after 24 hours.
The food begins to defrost.
The room temperature is lower than the ambient temperature for which the appliance is designed. Operating in a room which is too cold will cause the compressor to switch off for too long, causing the freezer to become too warm.
■ Increase the temperature of the room.
The door seal is dam- aged and needs to be replaced.No tools are required to change the door seal.
■ Change the door seal. These are available from Miele.
The door to the freezer section will not open because it has been opened and closed too many times in succession.This is not a fault. The suction caused by opening and closing the door is preventing the door from opening. Wait approx. 1 minute and then try again. It should now open without force.
Food has frozen together.The food packaging was not dry when placed in the freezer.
■ Use a blunt instrument, e.g. a spoon handle or plastic scraper, to prise it apart carefully.
The external walls of the appliance feel warm.This is not a fault. The warmth created by the evaporator is used to prevent condensation.
There is no audible alarm although the door has been open for a long time.This is not a fault. The alarm has been switched off in Settings