Neff Fridge Freezer Troubleshooting

Neff K8524X8GB Fridge Freezer Troubleshooting

Problem Cause Solution
Temperature differs greatly from the set value.Switch off appliance for 5 minutes.
If the temperature is too warm, check temperature again after a couple of hours.
If the temperature is too cold, check temperature again on the following day.
Displays do not illuminate.The mains plug has not been inserted properly.Connect the mains plug.
The fuse has tripped.Check the fuses.
The power has failed.Check whether the power is on.
Appliance is not cooling, display and lighting are lit.Showroom mode switched on.Start the appliance self-test.

Neff KI5872F30G Fridge Freezer Troubleshooting

FaultPossible causeRemedial action
Temperature differs greatly from the set value.In some cases it is adequate to switch off the appliance for 5 minutes.
If the temperature is too high wait a few hours and check whether the temperature has approached the set value.
If the temperature is too low check the temperature again the next day.
The light does not work.The bulb is defective.Replace bulb. Fig. Dl/B
1. Switch the appliance off.
2. Pull out mains plug or switch off fuse.
3. Remove bulb cover from the rear.
4. Change the bulb.
Light switch is jammed.Check whether it can be moved. Fig. BI/A
Bottom of the refrigerator compartment is wetThe condensation channelClean the condensation channel
The refrigerating unit is switching on more frequently and for longer.Appliance opened frequently.Do not open the appliance unnecessarily.
The ventilation openings have been covered.Remove obstacles.
Large quantities of fresh food are being frozen.Do not exceed max. freezing capacity.
The temperature in the refrigerator compartment is too cold.Freezer compartment door is open.Close the freezer compartment door.
Temperature has been set too low.Increase the temperature.
Super freezing is switched on.Switch off super freezing.
The refrigerating unit is switching on more frequently and for longer.Appliance opened frequently.Do not open the appliance unnecessarily.
The ventilation openings have been covered.Remove obstacles.
Large quantities of fresh food are being frozen.Do not exceed max. freezing capacity.
Temperature display for the refrigerator compartment flashes. Fig. 0/3Appliance opened frequently.Do not open the appliance unnecessarily.
Too much food was placed in the compartment.Before placing food in the freezer, press the super button
The airing and ventilation openings are blocked.Remove obstacles.
Appliance has no refrigeration capacity.Appliance has been switched off.Press main On/Off switch. Fig. 0 1 Check whether the power is on. Check the fuse.
Power failure.
The fuse has been switched off.
The mains plug has not been inserted properly.
The interior light glows at a reduced luminosity when the door is almost closed (or light switch depressed).Ambient temperature is below 20 °C or super freezing has been switched on.The interior light goes out again at ambient temperatures above 20 °C or after super freezing has been switched off.
Not a fault!

Neff KI7863D30G Fridge Freezer Troubleshooting

Problem Cause Solution
Temperature differs greatly from the set value.Switch off appliance for 5 minutes
If the temperature is too warm, check temperature again after a couple of hours.
If the temperature is too cold, check temperature again on the following day.
Displays do not illuminate.The mains plug has not been inserted properly.Connect the mains plug.
The fuse has tripped.Check the fuses.
The power has failed.Check whether the power is on.
Display indicates “E...”.Electronics have detected a fault. Call the customer service.
A warning signal sounds and the Alarm button is lit.Press the Alarm button. Alarm is switched off.
Appliance door is open.Close the appliance door.
Ventilation openings have been covered.Clear ventilation openings.
Large quantities of fresh food were placed in the appliance.Do not exceed max. freezing capacity.
Display flashes, warning signal sounds and button Alarm is lit.Press the Alarm button. Alarm is switched off.
Appliance door is open.Close the appliance door.
Ventilation openings have been covered.Clear ventilation openings.
Large quantities of fresh food were placed in the appliance.Do not exceed max. freezing capacity.
Display flashes.The temperature in the freezer compartment was too warm.When button Alarm has been pressed, the warmest temperature reached in the freezer compartment is displayed for 5 seconds. Press the Alarm button. The display stops flashing.
Appliance is not cooling, display and lighting are lit.Showroom mode switched on.Start the appliance self-test.

Neff K8345X0 Fridge Freezer Troubleshooting

FaultPossible causeRemedial action
Appliance is not cooling, temperature display lamps and interior light are lit.Showroom mode is switched on.Hold down Alarm button, for 10 seconds until an acknowledgement signal sounds.
After a short time check whether your appliance is cooling.
The interior light is not functioning.The LED light is defective.When the door is closed and opened, the light is on again.
Door was open too long. Light switches off after approx. 10 min.
Temperature display lights are flashing.Appliance door opened frequently.Do not open the door unnecessarily.
A lot of food was placed in the freezer.Switch on super freeze before inserting the food.
Warning signal sounds and the temperature display lamp is flashing.Fault - the freezer compartment is too warm!
Frozen food is at risk!
The temperature in the “cool-fresh” compartment is too cold or too warm.The fixed setting has been set too high or too low (e.g. if there is frost in the “cool-fresh” compartment)The temperature in the “cool-fresh” compartment can be changed to be 2 steps warmer and/or colder.
If the bargraph is set to 4, the “cool-fresh” compartment has a temperature of almost 0 ‘C.
The numbers on the bargraph do not correspond to the “cool-fresh” compartment temperatures.
Press button, for 3 seconds until a beeping signal sounds, the display 4 flickers. Change the setting with button 3.
After one minute, the set temperature is stored.
Temperature differs greatly from the set value.In some cases it is adequate to switch off the appliance for 5 minutes.
If the temperature is too high, wait a few hours and check whether the temperature has approached the set value.
If the temperature is too low, check the temperature again the next day.
Displays do not illuminate.Power failure; the fuse has been switched off; the mains plug has not been inserted properly.Check whether the power is on, the fuse must be switched on.
Floor of the refrigerator compartment is wet.The condensation channels or condensation drainage pipe are blocked.Clean the condensation channels and the outlet
The temperature in the refrigerator compartment is too cold.Temperature has been set too low.Increase the temperature.
The refrigerating unit is switching on more frequently and for longer.The ventilation opening is covered.Remove obstacles.
Refrigerator has no cooling capacity.Appliance has been switched off.Press main switch.
Power failure; the fuse has been switched off; the mains plug has not been inserted properly.
Check whether the power is on, check the fuses.