Norcold refrigerator troubleshooting

Refrigerators from the company Norcold Corporation are considered to be some of the best on the market of home appliances. Quality, integrity and reliability are built into each unit proudly made in America. It contains the most frequent problems relating to refrigerators Norcold and methods to solve them. This is a very useful service information. It would save much time of searching for solutions. 90% of problems with Norcold is repeated among many users.

Norcold DE-0041 refrigerator troubleshooting

ProblemSolution
Refrigerator does not operate in AC Mode* Mode Selection switch may be set to "OFF" or "GAS".
* Temperature Selector set too low.
* Refrigerator's power cord may not be se- curely plugged in.
* Circuit breaker or fuse may be tripped or blown (AC power source to refrigera- tor).
* Wall outlet may be inoperative. (This can be checked by trying a different ap- pliance in the same outlet.)
* If unit fails to operate after the above items have been checked, unplug refrig- erator and contact a service center.
Refrigerator does not operate in Gas Mode* Temperature Selector set too low.
* May be using gas other than LP gas. TURN OFF GAS AND CONTACT SERVICE CENTER.
* Gas not available to refrigerator (clogged gas supply line, empty tanks, etc.). Contact service center.
* Burner and orifice need cleaned.
* Spark ignitor needs replaced.
* If unit fails to operate after the above items have been checked, unplug the unit and contact a service center.
Poor Performance, Gas and Electric* Incorrect power supply.
* Incorrect installation.
* Refrigerator off level.
* Unusually high ambient temperatures.
* Door opened frequently or for extended periods.
* Internal cabinet air circulation (wire shelves) blocked by food items, paper, or plastic.
* Hot foods placed in refrigerator.
* Refrigerator needs defrosting.
* Temperature selector set too low.

Norcold N61X refrigerator troubleshooting

Indicator LightsProblemSolution
Power light is on. Error light is off.No problems.Normal operating condition.
Power light is off. Error light is off.The refrigerator/ freezer has no power.Check the 10 Amp glass that is located in the cigarette lighter plug body of the power cord.
Power light is on. Error light flashes one time.The voltage is wrong.Turn the refrigerator/freezer “OFF”, or choose the voltage setting again, or the voltage to the refrigerator/freezer is low.
* When using the AC/DC converter to operate the refrigerator/freezer, make sure that the Low Battery Shut-off Switch is in either position 1 or 3
Power light is on. Error light flashes two times.The current is wrong (or fan current is wrong).Check the fan.
Power light is on. Error light flashes three times.Fan speed is wrong.Ambient temperature is more than the normal operating temperature, or the refrigerator/freezer air-intake vent is obstructed.
Power light is on. Error light flashes continually.The temperature is wrong.Ambient temperature is more than the normal operating temperature, or the refrigerator/freezer air-intake vent is obstructed.

Norcold 1200 rv refrigerator troubleshooting

Fault CodesFault Code MeaningCorrective Actions
No display.DC voltage is unavailable to the refrigerator control panel or the refrigerator is OFF.Check:
- That the refrigerator is ON.
- That the battery charging equipment of the vehicle is operational.
- That the AC/DC converter is operational (if applicable).
- See your dealer or a Norcold authorized service center.
" dr "
Audible alarm also.
The door was open for more than 2minutes.Close the door.
" no " " FL"
Audible alarm also.
The burner did not ignite or re-ignite.Check:
- That the valve of the propane gas tank(s) is open.
- That the propane gas is at the correct pressure.
- That the manual shut off valve of the refrigerator is open.
- That there is no air in the propane gas supply line. See "Removing air from the propane gas supply lines" section of this manual.
- See your dealer or authorized Norcold Service Center.
" no " " AC "
Audible alarm also.
AC voltage is unavailable to the refrigerator control.Check:
- That the refrigerator plugged into a serviceable outlet.
- That the fuse or circuit breaker of the vehicle is intact.
- That the vehicle generator is operational (if applicable).
- See your dealer or authorized Norcold Service Center.
" dc" "LO "DC voltage to the refrigerator control panel is too low.Check:
- That the battery charging equipment of the vehicle is operational.
- That the AC/DC converter is operational (if applicable).
- See your dealer or authorized Norcold Service Center.
" LI" "oP "The high temperature limit switch is open.This is not owner serviceable. See your dealer or authorized Norcold Service Center.
Temperature number flashes when SET TEMP button is pushed.The refrigerator is operating on the "Back Up Operating System".This is not owner serviceable. See your dealer or authorized Norcold Service Center.
" AC "" rE ”
Audible alarm also.
This is a fault within the refrigerator controls.This is not owner serviceable. See your dealer or authorized Norcold Service Center.
" AC" "HE ”
Audible alarm also.
This is a fault within the refrigerator controls.This is not owner serviceable. See your dealer or authorized Norcold Service Center.
"Sr"
Audible alarm also.
This is a fault within the refrigerator controls.This is not owner serviceable. See your dealer or authorized Norcold Service Center.

Norcold 121x rv refrigerator troubleshooting

SymptomProbable CauseSolution
Not cycling and no ice in mold.1. No AC power available.1. Restore AC power.
2. No water available.2. Restore water pressure.
3. Water valve strained clogged.3. Clean water valve strainer.
4. Water valve failed to open.4. Check solenoid coil connections and resistance.
Not cycling / ice in mold.1. Shut-off arm in OFF position.1. Lower to ON position.
2. No AC power available.2. Restore AC power.
3. Leaky water valve.3. Replace water valve
4. Jammed ice cubes.4. Check for bent shut-off arm
5. Mold heater open -no resistance.5. Replace ice maker.
6. Module thermostat faulty.6. Replace ice maker.
7. Excessive mineral deposits buildup in mold7. Clean mineral deposits buildup in mold.
Excessive frost on and around ice maker.1. Air entering freezer compartment.1. Check freezer door gasket /wire harness Permagum seal.
2. Open container(s) in freezer.2. Containers that contain liquids have to be sealed prior to placing in freezer.
Not cycling / AC power available1. Mold heater failed open1. Replace ice maker.
2. Stepper motor failure2. Replace ice maker.
3. Mold thermostat faulty.3. Replace ice maker.
4. Thermal fuse open.4. Replace wire harness.
Water spilling over ice maker mold.1. Ice jam with cycle in fill position.1. Clear jammed ice cubes..
2. Leaky water valve.2. Replace water valve
3. Mold thermostat failure.3. Replace ice maker.
4. Stepper motor failure.4. Replace ice maker.
Ice maker trips GFI1. Excessive frost buildup behind ice maker.1. Defrost freezer/remove and dry ice maker connection and module.
2. Connection at water valve wrong.2. Correct connection at water valve solenoid coil.
3. Harness contacts wet and corroded.3. Remove ice maker to clean and dry contacts.
4. Mold heater shorted to ground.4. Check mold heater for short.
Fault CodesCorrective Actions
Blank display- Refrigerator does not turn ON.12 volt DC not connected to power board
Loose / broken connector.
Power board F1 fuse open (blown).
Poor cooling on AUTO AC or AC manual mode.One AC heater failed open.
AC voltage less than 108 volt.
Poor cooling on AUTO LP or manual LP mode.Insufficient ventilation.
Gas pressure less than 10.5 In. w. c.
Dirty burner.
Flue clogged or dirty.
Heat deflector cap blocking flue exhaust.
Insufficient ventilation.
Gas pressure less than 10.5 In. w. c.
Dirty burner.
Flue clogged or dirty.
Heat deflector cap blocking flue exhaust.
Flues baffle missing.
Poor cooling on AUTO AC, manual AC, AUTO LP, or manual LP modes.Insufficient ventilation.
Fan thermostatic switch disconnected.
Fan(s) disconnected/malfunction.
Cooling system.
One AC heater failed open.
Burner failed to ignite /reignite.Dirty burner.
Spark/sense electrode wire has no continuity.
Spark/sense electrode gap not 1/8 to 3/16 in.
“L1” “oP” faultOff level operation.
High temperature limit switch open.Insufficient, obstructed or downdraft ventilation.
Heat deflector cap blocking flue opening.
Cooling system.
Blank Display Screen12 volt DC not connected to power board. Power board F1 fuse open (blown).
Optical display controls overlay malfunction.
Flashing Temp SettingThermistor disconnected/open.
Thermistor wiring terminals corroded / broken
" AC "" HE "
Audible alarm also.
AC heaters not connected to power board.
AC heaters connected incorrectly to power board.
Both AC heaters failed open.
" AC" "rE "
Audible alarm also.
AC relay stuck closed.
" dc" "LO "
Audible alarm also.
Less than 10.5 volts DC input to power board.
" dc " " HI "
Audible alarm also.
More than 15.4 volts DC input to power board.
" dr "
Audible alarm also.
Fresh food compartment door open or ajar for more than two (2) minutes.
" FL " " -- "
Audible alarm also.
Flame present with gas off.
" LI " " oP "
Audible alarm also.
Open circuit high temperature limit switch.
" no " " AC "
Audible alarm also.
No AC voltage input to power board.
AC cord unplugged at power board.
Power board F2 fuse open (blown).
" no " " FL "
Audible alarm also.
Burner failed to ignite or relight.
" Sr "Flame sensing circuit malfunction.