Samsung refrigerator troubleshooting

Samsung Electronics` history is shrouded in legends and stories as any small business, which over time grew to the size of the world corporation. The brand Samsung was registered only in the 1948 and since then, the company’s name means “three stars”, which were depicted on the first logo of the make. Below you will find a table of Samsung regrigerator troubleshooting system.

Samsung DA series refrigerator troubleshooting

ProblemSolution
The refrigerator does not work at all or it does not chill sufficiently.• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Check if the cooling off function is on. If the Freezer/Fridge temperature indicator is moving, refer to cancel the cooling off function.
The food in the fridge is frozen.• Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store the food with high water content in the coldest part of the fridge?
You hear unusual noises or sounds.• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound is heard from inside the refrigerator. This is normal and occurs because various accessories are contracting or expanding in relation to the temperature of the refrigerator interior.
The front corners of the appliance are hot and condensation is occurring.
• Some heat is normal as anti-condensates’ are installed in the front corners of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time.
Ice is not dispensing.• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed.
• Is there any ice blocked within the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water bubbling in the refrigerator
• This is normal. The bubbling comes from the refrigerant coolant liquid circulating through the refrigerator.
There is a bad smell in the refrigerator.
• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect food.
Frost forms on the walls of the freezer.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the freezer door closed properly?
Water dispenser is not functioning
• Is the water line connected and the shut-off valve open?
• Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low? Try selecting a warmer setting on the main display panel.

Samsung DA68-02832K refrigerator troubleshooting

ProblemSolutions
The appliance is not operating at all or the temperature is too high• Check that the power plug is correctly connected.
• Is the temperature control on the front panel correctly set?
• Does the sun shine on the appliance or are there heat sources nearby?
• Is the back of the appliance too close to the wall?
The food in the fridge is frozen• Is the temperature control on the front panel set to the coldest temperature 34°F?
• Is the surrounding temperature too low?
• Did you put food with a high water content in the fridge?
There are unusual noises• Check that the appliance is installed on a stable, leveled floor.
• Is the back of the appliance too close to the wall?
• Have any foreign objects fallen behind or under the appliance?
• Is the noise coming from the compressor in the appliance? Call 1-800-SAMSUNG
• A ticking sound may be heard inside the appliance; this is normal. This sound occurs when the various accessories contract or expand.
The front corners and sides of the appliance are warm and condensation starts to form• Heat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming.
When the surrounding temperature rises, this may not always be effective. However, this is not abnormal.
• In very humid weather, condensation may form on the outer surface of the appliance when moisture in the air comes into contact with the cool surface of the appliance.
You can hear a liquid bubbling in the appliancePlease note that this noise is caused by the refrigerant circuit and is not a problem.
There is a bad smell inside the appliance• Do not wrap food with paper.
• Store foods covered and clean the cold inlet.
There is a layer of frost on the surface of stored food.• Space the food out as much as possible to improve ventilation.
• Is the door fully closed?
Condensation forms on the inside wall of the appliance and around vegetables• Food with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time.
• Store the food with a cover or in sealed containers.

Samsung KA62DA70 refrigerator troubleshooting

ProblemCauseSolutions
No refrigeration, not very cold, too coldThe refrigerator does not work-Check that the power plug is properly connected.
-The power is not connected.
-The power is reconnected in less than 5 minutes after the refrigerator is shut down during the operation.
The food in the fridge is frozen-The temperature is set too low.
-The food is stored against the cold resources at the back wall.
-The refrigerator is in fast freeze status.
The refrigerator is running for a long time-The environmental temperature in summer is quite high.
-The door is opened frequently.
-The foods are piled close to the temperature sensor.
-The external ventilation of the refrigerator is not good.
The freezer can not make enough freezing-The door is not closed properly.
-The door seals have damage or distortion. The sealing is not tight.
-The refrigerator has heat sources beside or is exposed to direct sunlight.
-The ventilation of the refrigerator is not good
The refrigerator gives out abnormal soundsThe refrigerator is positioned unlevel- If the refrigerator is positioned slightly unlevel, the running noise of the refrigerator can be increased. Adjust the adjustment leg on the bottom of the case to adjust the refrigerator level.
Airflow sound or babbling sound- The refrigerator temperature can be lowered down quickly by the running of the refrigerant in the piping. The refrigerant has gas and liquid states and may give out slight sounds during the running.
Slight “buzzing” sound- When the compressor is working, the sound at the very beginning of the startup is slightly high. The sound of the high-efficient refrigerator is slightly higher due to the powerful compressor.
Slight “whirring” sound- The fan is installed in the refrigerator to promote air circulation. When the fan is running, it will give out the airflow sound and motor-running sound.
“Clattering” and “bubbling” Sound- during the startup and shutdown of the refrigerator, the electrical components such as main control panel startup relay, heat protector and solenoid valve etc.
Will give out “clattering” or “bubbling” sound due to the unceasing pickup disconnection.
“Frostcrack” or “poop” sound- When the refrigerator is running, the variation of the temperature differences causes the food broken by freezing or hot expansion and cold shrinkage of the evaporators and piping to give out “poop” sound.
Dew/Water Leakage, Frosting/IcingThere is dew on the middle beam and frame.-It will appear when the environmental humidity is high.
-Wipe it dry with soft cloth
There is dew in the fruit and vegetable drawer-The door is kept open for a long time.
-The liquid foods are stored without cover.
The defrosting water overfills in the refrigerator-It is normal during the operation of the refrigerator.
-It will be eliminated automatically after the refrigerator shuts down.
There is frost on the back wall of the fridge-The water outlet is blocked.
-The foods in the refrigerator are against the back.
Heat on both sides, OdorsThe front frame or side panel of the refrigerator heats-Frost-proof pipe is installed in the frame to prevent the water moist to dew at the frame, which will be hot during the operation of the refrigerator. It is not an problem and is normal.
-The heat radiating devices (condensers) are installed on both sides of the refrigerator.
Generating heat is normal.
There is odor in the refrigerator-The smelly foods shall be packed tightly.
-Check if there is any rotten food.
-The internal refrigerator shall be cleaned.

Samsung PR series refrigerator troubleshooting

ProblemSolution
The appliance is not operating at all or the temperature is too highCheck that the power plug is correctly connected.
Is the temperature control on the front panel correctly set?
Does the sun shine on the appliance or are there heat sources nearby?
Is the back of the appliance too close to the wall?
The food in the fridge is frozenIs the temperature control on the front panel set to the coldest temperature 34°F?
Is the surrounding temperature too low?
Did you put food with a high water content in the fridge?
There are unusual noisesCheck that the appliance is installed on a stable, leveled floor.
Is the back of the appliance too close to the wall?
Have any foreign objects fallen behind or under the appliance?
Is the noise coming from the compressor in the appliance? Call 1-800-SAMSUNG
The front corners and sides of the appliance are warm and condensation starts to formHeat-proof pipes are installed in the front corners of the appliance to prevent condensation from forming.
When the surrounding temperature rises, this may not always be effective. However, this is not abnormal.
You can hear a liquid bubbling in the appliancePlease note that this noise is caused by the refrigerant circuit and is not a problem
There is a bad smell inside the applianceDo not wrap food with paper.
Store foods covered and clean the cold inlet
There is a layer of frost on the surface of stored food.Space the food out as much as possible to improve ventilation.
Is the door fully closed?
Condensation forms on the inside wall of the appliance and around vegetablesFood with a high water content is stored uncovered with a high humidity level or the door has been left open for a long time

Samsung RB series refrigerator troubleshooting

ProblemSolutions
The front frame and side plate get hot- The de-dew pipe is built in the frame to avoid dews condensing on the frame. It will get hot when the appliance is running.
- The cooling assembly(condensor) is installed on both sides of the frame.
Ice cracks are heard- It is not a fault. When the appliance is initiated or closed, poop will be heard due to sharp change of temperature which cause uneven heat imposed on the interior parts
Frost or ice is found on the back- The cooling pipes in the back will be under 0 when the appliance is running. Frost or ice will be found on the back due to dense moisture.
- When the appliance is off, the frost will disappear automatically.
- Suggest to clean the appliance once per month.
- Foods and food container shall not lean closely against the back.
Streaming is heard- It is not a fault. The sound is heard when the refrigerant flows.
Dews are condensed on the mid-ridge and the frame- When the environmental humidity exceeds standard.
- Please wipe with the soft cloth.
Dews condensed in the vegetable compartment.- When the door is left open for long time or
- The fluid food are not properly sealed. 
The appliance does not work- The Plug is not well connected.
- No power supply.
- Resart the appliance within 5 minutes after power-off.
Nonstop working is incurred to the appliance- When the room temperature is high, or the appliance is near heat or exposed in the sun.
- The door is opened frequently or well closed.
- The room has poor ventilation.
- The food is over stuffed, resulting in bad cooling.
The food in the refrigerator is frozen- The foods contact the cooling source in the back wall.
- The thermostat setting is too low.
Noise is heard- The appliance is not steadily placed.
- The appliance is too close to the wall.
- The exterior cooling pipes clash with each other or with fridge wall.
- Something unexpected is behind or under.
- The motor will give out buzz when running.
- Items stored are not steadily placed.
The freezer generates poor effect.- The door is not well closed.
- The door gasket is damaged or distored or poorly sealed.
- The appliance is near heat or exposed in Sun.
- The appliance is not well aired.
The defrost water outflows inside- The water outlet is block.
- Please get rid of the block with a plug or similar tools.
Pull out the power plugRemove the screws from the lamp cover, then hold the rear with fingers to draw out the cover with forward force.
Turn on the bulb clockwiseHang the back hook first, fix the front hook and fit the screws.
Lamp parameters: ~220V-240V,25W E14

Samsung RF263AEBP refrigerator troubleshooting

ProblemSolution
The refrigerator does not work at all or it does not chill suffi ciently.• Check if the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge inner temperature. If it is, set the freezer or fridge to a colder temperature.
• Is the refrigerator in direct sunlight or located near a heat source? If so, it may not be able to cool suffi ciently. Install it in a location that is out of direct sunlight and not near a heat source.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation? If so, it may not be able to cool suffi ciently. Keep it an appropriate distance from the wall.
• Is there too much food inside so that the food is blocking the outlet vent? To keep the refrigerator at a suitable temperature, do not fi ll the refrigerator with too much food.
The food in the fridge is frozen• Check if the set temperature on the digital display is too low. If so, raise the set temperature inside the refrigerator.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store food with a high moisture content in the coldest part of the refrigerator or near the cooling outlet vent?
Try moving those items to the other shelves in the fridge instead of keeping them in the colder areas or bins.
You hear unusual noise or sounds• Check if the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal.
It occurs because various parts contract or expand in response to temperature changes in the refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is normal. The sound is caused by the compressor operating at high capacity.
The cabinet-door sealing area of the appliance is hot and condensation is occurring.• Some heat is normal as anti-condensators are installed in the vertical hinged section of the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for a long time
The ice Maker is not producing ice.• It may take longer to make ice if it is not suffi ciently cool, such as when fi rst installed.
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Check if the fi lter is properly installed. If it is not properly installed, the ice making function may not work.
You can hear water bubbling in the refrigerator.• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
There is a bad smell in the refrigerator.• Check for spoiled food.
• Foods with strong odors (for example, fi sh) should be tightly covered.
• Clean out the freezer periodically and throw away any spoiled food.
When cleaning the inside of the fridge, store food elsewhere and unplug the appliance. Wipe
with a dry dishcloth after 2-3 hours and then circulate air inside the refrigerator.
Frost forms on the walls of the freezer.• Is the air vent blocked?
Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the stored foods for effi cient air circulation.
• Is the freezer drawer closed properly?
If the freezer drawer is not completely closed or is blocked, humidity from outside may enter and cause severe frost to form.
The water dispenser is not functioning.• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
What Do I Need to Use the E-Smart and Smart Grid functions?• To use the Smart Grid (Demand Response) and E-Smart function on your Refrigerator, you need the following devices and apps:
- Devices: 1) Wireless Router, 2) Samsung E-Smart Refrigerator, 3) Smartphone (Recommended: Galaxy S4, Galaxy Note3 or later models and Android OS Jelly Bean or later version)
- Applications: 1) “Samsung E-Smart App” from the Google Play Store or Samsung Apps.
Why isn’t the Delay Defrost Capability working normally?• Confi rm that the router in your home and the Internet are working properly.
- Connect a Smartphone to the router (AP, Access Point), and then confi rm that you can browse the Internet on the phone.
• Confi rm that the area where you live is properly entered into the Smart phone App.
• Confi rm that the Smart Grid function works correctly. (Check the PANEL. L3 andL4 should not be displayed on the PANEL.)

Samsung RL series refrigerator troubleshooting

ProblemPossible causesWhat to do
The refrigerator does not work sufficiently or at allDisconnected power plugCheck that the power plug is properly connected.
Is the temperature control on the display panel set to the correct temperature?Try setting it to a lower temperature.
Is the refrigerator in direct sunlight or located near a heat source?Move the refrigerator to the proper location
Is the back of the refrigerator too close to the wall?
The food in the refrigerator is frozenIs the temperature control on the display panel set to the correct temperature?Try setting it to a warmer temperature
Is the temperature in the room too low?
Did you store the food with a high water content in the coldest part of the refrigerator.
Unusual noises or sounds are heardCheck that the floor is levelled and stable.
Is the back of the refrigerator too near to the wall?Move the refrigerator to the proper location.
Was anything dropped behind or under the refrigerator?Remove the foreign object.
A “ticking” sound may be heard from inside the refrigerator. This is normal and occurs because various accessories contract or expand
The front corners and sides of the cabinet are hot; condensation occursAnti-condensators are installed in the front corners of the refrigerator to prevent condensation.
Condensation can occur when you leave the door open for a long time.Normal state
Ice is not dispensedDid you stop the ice making function?
Is there any ice in the storage unit?See the control panel.
Is the water pipe connected and the shut-off valve open?See the ice container.
Is the freezer temperature too warm?See the valve.
Did you wait for 12 hours after installation of the water supply line before making ice?Set the temperature lower.
You can hear water bubbling in the refrigeratorThe bubbling comes from the refrigerantNormal state
circulating in the refrigerator and is normal
There is a bad smell in the refrigeratorWrap strong smelling food so that it is airtight.
Throw away any rotten food.
No water is suppliedIs the water pipe connected and the shut-off valve open?
Is the water supply pipe crushed?
Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting on the display panel.
Door/ drawer does not close by itselfLeveling legs need adjustingSee installation of the refrigerator

Samsung RL-32FSW refrigerator troubleshooting

CauseWhat to be checkedCorrection
Temperature control set to position "OFF"Check control knob settingTurn the control to "COLD"(MAX) position.
Erroneous plug cord insertingCheck plug cord insertingInsert plug cord into outlet correctly
Fault relay assemblyCheck conduction of overload relayReplace if overload relay is not conductive.
Source power voltageCheck power voltage is within +10% of rating.If voltage is below rated value, contact utility company.
Starting voltageCheck starting voltage.If starting voltage drops below - 10% of rating, contact utility company and have household wiring capacity increased.
Faulty compressor-evaporator unit.After continuing operation for over 20minutes, let a drop of water fall onto evaporator and see if it becomes frozenReplace Compressor-evaporator unit.
Erroneous temperature control setting.Check control knob setting.Set control to "COLD" and continue operation for over 20 minutes. If temperature fails to drop, do following.
Faulty thermostatShort-circuit thermostat terminals andcontinue operation for over 20minutes .If temperature drops, thermostat is faulty.Replace thermostat. (If thermostat is not faulty, compressorevaporator unti is in trouble).
Gaps between door and cabinet.Check for gaps between door packing and cabinet.Loosen door panle screws and correct distortion of door.
Frosting on evaporator.Check for excessive frosting on evaporator. ( This will deteriorate refrigerating efficiency ).Defrost before frost grows more than 10mm thick.

Samsung RL33EA series refrigerator troubleshooting

ProblemPossible causesWhat to do
The refrigerator does not work sufficiently or at allDisconnected power plugCheck that the power plug is properly connected
Is the temperature control on the displayTry setting it to a lower temperature
panel set to the correct temperature?
Is the refrigerator in direct sunlight or locatedMove the refrigerator to the proper location
near a heat source?
Is the back of the refrigerator too close to the wall?
The food in the refrigerator is frozenIs the temperature control on the displayTry setting it to a warmer temperature
panel set to the correct temperature?
Is the temperature in the room too low?
Did you store the food with a high water
content in the coldest part of the refrigerator
Unusual noises or sounds are heardCheck that the floor is levelled and stable
Is the back of the refrigerator too near to theMove the refrigerator to the proper location.
wall?
Was anything dropped behind or under theRemove the foreign thing.
refrigerator?
A “ticking” sound may be heard from inside
the refrigerator. This is normal and occurs
because various accessories contract or
expand.
The front corners andHOT-PIPE is installed in the front corners ofNormal state
sides of the cabinet arerefrigerator. That makes refrigerator’s temperature
hot; condensation occurslow quickly and save the power
consumption
Condensation can occur when you leave the door open for a long timeNormal state
Ice is not dispensedDid you stop the ice making function?See the control panel
Is there any ice in the storage unit?See the ice container.
Is the water pipe connected and the shut-offSee the valve.
valve open?
Is the freezer temperature too warm?Set the temperature lower.
Did you wait for 12 hours after installation
of the water supply line before making ice?
You can hear water bubblingThe bubbling comes from the refrigerant circulatingNormal state
in the refrigeratorin the refrigerator and is normal.
There is a bad smell in theWrap strong smelling food so that it is airtight.
refrigeratorThrow away any rotten food.
Frost forms on the wall ofAllow sufficient space between stored food
the freezerfor efficient air circulation
Allow sufficient space between stored food
for efficient air circulation
Is the door closed properly?
No water is suppliedIs the water pipe connected and the shut-off
valve open?
Is the water supply pipe crushed?
Is the water tank frozen because the refrigerator
temperature is too low? Select a warmer
setting on the display panel
Small or hollow cubesWater filter cloggedReplace filter cartridge with new cartridge or with plug
Water has poor taste/odor (on some models)Water dispenser has notDispense water until all water in system is replenished
been used for a long time
Water in first glass is warm (on some models)Normal when refrigerator isWait 24 hours for the refrigerator to completely cool down
first installed.
Water dispenser has notDispense water until all water in system is replenished.
been used for a long time.
Water on kitchen floor or on bottom of freezerDrain in the bottom of theSee Care and cleaning.
freezer cloggedCheck the lock of filter.
Cubes jammed in chutePoke ice through with a wooden spoon
No water or ice cube productionSupply line or shutoff valve isCall a plumber.
clogged
Water filter clogged.Replace filter cartridge or remove filter and install plug.
Dispenser is LOCKEDPress and hold the CHILD LOCK pad for 3 seconds

Samsung SRC series refrigerator troubleshooting

ProblemSolution
Тhe refrigerator does not work at all or it does not chill sufficiently.• Check that the power plug is properly connected.
• Is the temperature control on the display panel set to the correct temperature? Try setting it to a lower temperature.
• Is the refrigerator in direct sunlight or located too near a heat source?
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
Food in the fridge is frozen.• Is the temperature control on the display panel set to the correct temperature? Try setting it to a warmer temperature.
• Is the temperature in the room very low?
• Did you store food with a high water content in the coldest part of the fridge?
You hear unusual noises or sounds.• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall and therefore keeping air from circulating?
• Was anything dropped behind or under the refrigerator?
• If you hear a “ticking” sound from inside the refrigerator, this is normal. It occurs because various parts contract or expand in response to temperature changes in the refrigerator interior.
Ice is not dispensing.• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve open?
• Did you manually stop the ice making function? Make sure Ice Type is set to Cubed or Crushed.
• Are there ice cubes frozen together in the ice maker bucket?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
You can hear water bubbling in the refrigerator.• This is normal. The bubbling comes from the refrigerant liquid circulating through the refrigerator.
There is a bad smell in the refrigerator.• Has a food item spoiled?
• Make sure that strong smelling food (for example, fish) is wrapped so that it is airtight.
• Clean out your freezer periodically and throw away any spoiled or suspect food.
Frost forms on the walls of the freezer.• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow sufficient space between the foods stored for efficient air circulation.
• Is the freezer door closed properly?
Water dispenser is not functioning.• Is the water line connected and the shut-off valve open?
• Has the water supply line tubing been crushed or kinked? Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the refrigerator temperature is too low? Try selecting a warmer setting on the main display panel.
Display does not work!Press the Reset button over one second to reset the memory. With this, the user information is not to be reset.
Photos not showing with a memory card connected• If the “A SD/MMC card is connected” messages do not appear on the screen, check if the memory type is SD / SDHC / MMC / HS MMC.
• Check if there are photos or images stored in the memory card.
• Check if the images in the memory card are JPEG (JPG) types.
There is an after image or an edge line left on the screen.• Still images can cause permanent damage to the LCD screen. When you select Screensavers, select a number of themes so the image changes frequently. NOTE : Defects caused by this are not be covered by the factory warranty.
Тhe input point of the touch screen is not correct.Run the Touch Screen Calibration function at the Settings
Сan’t connect to the external devices being detected.• If the network connection of an external device the Fridge detects was shut down abnormally (by a power failure or by moving out of range, etc), the device’s network information will remain on the network list (as stipulated by DLNA specifications), but its connection will not be available.
• Select the Photos function - All Share, and then search for the external devices again.
After turn on the power, is possible to operate only the dispenser selection button.Click the “Dispenser OK” button which is at the bottom of display. If the “”Dispenser OK” button is changed to “Complete”, turn the power off and on again. It is correct to show the “Time Zone Setting screen”.

Samsung SR-168A refrigerator troubleshooting

ProblemSolutions
The fridge/freezer does not work at all or it does not chill sufficiently• Check that the power plug is properly connected.
• Check that the power plug fuse has not blown.
• Is the temperature control on the front panel set to the correct temperature?
• Is the fridge/freezer in direct sunlight or located near a heat source?
• Is the back of the fridge/freezer too close to the wall?
The food in the refrigerator is frozen• Is the temperature control on the front panel set to the correct temperature?
• Is the temperature in the room too low?
• Did you put food with a high water content in the coldest part of the refrigerator.
You can hear unusual noise or sounds• Check that the floor is level and stable.
• Is the back of the appliance too near to the wall?
• Was anything dropped behind or under the appliance?
• Is the noise from the compressor in the appliance?
• A “ticking” sound may be heard from inside the appliance, but this is normal. It is caused when the various accessories contract or expand.
The front corners and sides of the fridge/freezer are hot; condensation forms• Heat-proof pipes are installed in the front corners of the refrigerator to prevent condensation.
• Condensation can occur when you leave the door open for too long or you store food with a high water content unwrapped in the refrigerator and the temperature and humidity levels are high.
Ice is not dispensed• Did you stop the ice making function?
• Is there any ice in the ice storage unit?
• Is the water tap open and the water pipe connected?
• Is the freezer temperature too warm? (Set it to a lower temperature.)
• Did you wait for 12 hours after installation before making ice?
You can hear water babbling in the refrigerator• The babbling comes from the refrigerant circulating
in the fridge/freezer.
There is a bad smell in the fridge/freezer• You did not wrap food with a strong smell or you have forgotten something in the refrigerator.
• Wrap food with a strong smell so that it is airtight. Throw away any food that has gone off.
Frost forms on the wall of the freezer• Is the air inlet/outlet blocked?
• Allow sufficient space between the food items for air to circulate efficiently.
• Is the door closed properly?
No water is dispensed• Is the water tap open and the water pipe connected?
• Is the water pipe blocked?
• Is the water tank frozen because the refrigerator temperature is too low? Select a warmer setting via the front control panel.

Samsung SR-30NMA refrigerator troubleshooting

ProblemExplanation/Solution
The fridge/freezer is not operating at all and the light does not come on when you open the refrigerator doorCheck that the fridge/freezer is correctly plugged in.
Check that the wall outlet is switched on and working correctly
Food in the freezer does not freeze correctlyIs the temperature set correctly? If ice cream in the freezer is too soft turn the temperature dial towards COLDER; if it is too hard, turn the dial towards COLD.
Is the room temperature too high? Is the appliance exposed to
direct sunlight or a source of heat? Change its position if possible.
Food freezes in the refrigeratorIs the temperature set to COLDER? Turn the temperature dial towards COLD.
Is the room temperature too low? If it is very low, the thermostatic controls may function incorrectly. Increase the temperature in the room or move the fridge/freezer to another position.
The fridge/freezer makes unusual noisesCheck that the fridge/freezer is installed on a level, stable surface with sufficient space around it; adjust the front feet if necessary.
Are there any objects behind or under the fridge/freezer?
Is the noise coming from the compressor or does it sound like running water (refrigerant circulating)? These noises are normal
There is a bad smell in the refrigerator or freezerIs an item of food going bad?
Is all food stored in sealed containers or covered?
Has dew developed in the vegetable bin? Clean and dry the bin.
Are the evaporation slots at the front of the freezer clogged? Clean and dry them carefully.
Clean the bio-deodorizer.
Dew develops in the refrigeratorHave you left the door open for a long time?
Is something preventing the door from closing properly? Carefully clean and dry the door seals.
Have you stored food or liquids in a container without a cover? Leave all food and liquids to cool before placing them in the refrigerator and keep them covered.
Frost develops in the freezerHave you left the door open for a long time?
Is something preventing the door from closing properly?
Carefully clean and dry the door seals.
Are the evaporation slots at the front of the freezer clogged? Clean and dry them carefully.
Have you left enough room for the air to circulate? Space the food out as evenly as possible.
The rear or sides of the fridge/freezer are warmIs the room temperature too high or is the fridge/freezer exposed to a direct source of heat, causing the fridge/freezer to operate intensively?
Move the fridge/freezer to a better position if possible.
Is there an excessively high humidity level in the room? Move the fridge/freezer to a better position if possible.

Samsung 4(french) door refrigerator troubleshooting

SymptomPossible causesSolution
Fridge/freezer does not operate. Fridge/freezer temperature is warm.• Power cord is not plugged in properly.• Properly plug in the power cord.
• Temperature control is not set correctly.• Set the temperature lower.
• Refrigerator is located near a heat source or direct sunlight.• Keep the refrigerator away from direct sunlight or a heat source.
• Not enough clearance between refrigerator and nearby walls or cabinets.• Make sure there is a gap of at least 2.5 inches (5 cm) between the refrigerator back and sides and any nearby walls or cabinets.
• The refrigerator is overloaded. Food is blocking the refrigerator vents.• Do not overload the refrigerator. Do not allow food to block ventilation.
Fridge/freezer is over-cooling.• Temperature control is not set correctly.• Set the temperature higher.
Interior wall is hot.• Refrigerator has heat-proof piping in the interior wall.• To prevent condensation from forming, the refrigerator has heat-proof piping in the front corners. If the ambient temperature rises, this equipment may not work effectively. This is not a system failure.
Odors
Refrigerator has odors.• Spoiled food.• Clean the refrigerator and remove any spoiled food.
• Food with strong odors.• Make sure strong smelling food is wrapped airtight.
Frost
Frost around the vents.• Food is blocking the vents.• Make sure no food blocks the refrigerator vents.
Frost on interior walls.• Door is not closed properly.• Make sure food does not block the door. Clean the door gasket.
Fruits or vegetables are frozen.• Fruits or vegetables are stored in the Flex Zone and the temperature was set too low.• Set the temperature of the Flex Zone to a temperature appropriate for fruits or vegetables.
Condensation
Condensation forms on the interior walls.• If door is left open, moisture enters the refrigerator.• Remove the moisture and do not leave a door open for extended periods of time.
• Food with high moisture content.• Make sure food is wrapped airtight.
Water/ice (dispenser models only)
Water flow is weaker than normal.• Water pressure is too low.• Make sure the water pressure is between 20 to 120 psi.
Ice maker makes a buzzing sound.• The ice maker function is activated, but the water supply to the refrigerator has not been connected.• Press Ice Maker off.
Ice maker does not make ice.• Ice maker has just been installed.• You must wait 12 hours for the refrigerator to make ice.
• Freezer temperature is too low.• Set the freezer temperature below OT (-18 °C) or -4 °F (-20 °C) in warm, ambient air.
• Dispenser Lock is activated.• Deactivate Dispenser Lock.
• Ice maker is off.• Turn on the ice maker.
• Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).• If you won't be using the refrigerator for a long time, empty the ice bucket and turn off the ice maker.
• Ice bucket is not properly inserted.• Make sure the ice bucket is properly inserted.
Ice does not dispense.• Water line is not connected properly or water supply is not on.• Check if the water line is installed correctly. Check if the water line stop cock is closed.
Water does not dispense.• Water line is not connected properly or water supply is not on.• Check the water installation conditions.
• Dispenser Lock is activated.• Deactivate Dispenser Lock.
• A third-party water filter was installed.• Use only Samsung-provided or approved filters.
• Unapproved filters may leak and damage the refrigerator.
• Water filter indicator turns on or blinks.• Replace the water filter. After replacing, reset the filter indicator sensor.