Westinghouse Refrigerator Troubleshooting

All modern refrigerators get out of order one day, because worn parts can undermine its work. The troubleshooting table describes problems and ways of solving them, and it can help you repair your device.

PROBLEMSOLUTION
When your appliance is not operatingCheck that the power cord is plugged into the power outlet properly and that the outlet is switched 'ON'.
Try running another appliance from the power outlet. If no power is coming from the outlet you may have blown a fuse or tripped a circuit of your household power supply.
Try adjusting the temperature control to a slightly "colder" position.
It is normal for the freezer fan NOT to operate during the automatic defrost cycle, or for a short time after the appliance is switched on.
When there is refrigerator/freezer noiseModern refrigerators/freezers with increased storage capacity use high speed compressors. These can provide a seemingly high level of sound which is quite normal. Normal operational sounds include:
Occasional gurgling, similar to water boiling.
Air flow noise (air circulates because of a small fan).
A popping noise heard during automatic defrosts.
A clicking noise heard just before the compressor starts (this is merely the automatic switching action of the temperature control, turning the compressor on or off).
Other strange sounds may mean that you need to check and take action. For example, noises may mean that:
The cabinet is not level.
The floor is uneven or weak.
Bottles are badly placed and rattling.
There are vibrations from an object on top of or behind or beside the refrigerator.
The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder just after the refrigerator starts operating.
If there are odors inside the applianceThe interior may need cleaning.
Some foods produce odours.
Some containers and wrapping can cause odours.
Ask yourself if the odour started about the same time you started storing something unusual.
When the motor seems to run more than expectedYour new appliance provides you with large capacities in both the refrigerator section and the separate freezer. It is normal for the motor to operate frequently. However, to keep operation to a minimum, check the following:
Are doors kept open too long or too often?
Are controls set too cold?
Have large amounts of warm food just recently been stored? Summer, festive seasons and holidays usually mean a lot more work for your appliance.
If the day is hot or the room is very warm, the appliance will need to run more than normal.
The appliance will run more that normal just after you install it or when it has been turned off for a long time.
If the temperature in the refrigerator is too warmCheck that the appliance has enough clearance at the sides, back and top.
You may have kept the door open too long or too frequently.
Food containers or packaging may be holding a door open.
Increase the temperature to avoid high energy consumption.
If heavy frosting occurs in the freezerMake sure you fully close the freezer and fridge doors. If the doors are left partly open a heavy frost will coat the inside of the freezer. If a frost develops, remove it. Take care to properly close the doors and the frost will not reoccur.
If water drips on the floorThe defrost water tray, (located at the back or underneath of the cabinet) may not be properly positioned, or the drain tube may not be properly positioned to direct water into this tray. You may need to pull the refrigerator away from the wall to check the tray and tube.
Fridge does not exit vacation modeTurn appliance off at the powerpoint. Leave off for three (3) minutes for the memory to clear, and then turn back on.