Zanussi Fridge Freezer Troubleshooting

Zanussi ZRT18101WV Fridge Freezer Troubleshooting

ProblemPossible causeSolution
The appliance does not operate.The appliance is switched off.Switch on the appliance.
The mains plug is not connected to the mains socket correctly.Connect the mains plug to the mains socket correctly.
There is no voltage in the mains socket.Connect a different electrical appliance to the mains socket. Contact a qualified electrician.
The appliance is noisy.The appliance is not supported properly.Check if the appliance stands stable.
The lamp does not work.The lamp is in stand-by.Close and open the door.
The lamp is defective.
The compressor operates continually.Temperature is set incorrectly.
Many food products to be frozen were put in at the same time.Wait a few hours and then check the temperature again.
The room temperature is too high.
Food products placed in the appliance were too warm.Allow food products to cool to room temperature before storing.
The door is not closed correctly
There is too much frost and ice.The door is not closed correctly or the gasket is deformed/ dirty.
The water drainage plug is not correctly positioned.Position the water drainage plug in the correct way.
Food products are not wrapped properly.Wrap the food products better.
Temperature is set incorrectly.
Water flows on the rear plate of the refrigerator.During the automatic defrosting process, frost melts on the rear plate.This is correct.
Water flows into the refrigerator.The water outlet is clogged.Clean the water outlet.
Food products prevent that water flows into the water collector.Make sure that food products do not touch the rear plate.
Water flows on the floor.The melting water outlet is not connected to the evaporative tray above the compressor.Attach the melting water outlet to the evaporative tray.
The temperature in the appliance is too low/too high.The temperature regulator is not set correctly.Set a higher/lower temperature.
The door is not closed correctly
The food products' temperature is too high.Let the food products temperature decrease to room temperature before storage.
Many food products are stored at the same time.Store less food products at the same time.
The thickness of the frost is greater than 4-5 mm.Defrost the appliance.
The door has been opened often.Open the door only if necessary-
There is no cold air circulation in the appliance.Make sure that there is cold air circulation in the appliance.
There is too much condensed water on the rear wall of the refrigerator.Door was opened too frequently.Open the door only when necessary.
Door was not closed completely.Make sure the door is closed completely.
Stored food was not wrapped.Wrap food in suitable packaging before storing it in the appliance.
Door does not open easily.You attempted to re-open the door immediately after closing.Wait a few seconds between closing and re-opening of the door.

Zanussi ZBB27650SV Fridge Freezer Troubleshooting

ProblemPossible causeSolution
Temperature cannot be set.The "QuickFreeze function" or "QuickChill function" is switched on.Switch off "QuickFreeze function" or "QuickChill function" manually, or wait until the function resets automatically to set the temperature.
dEMo appears on the display.The appliance is in demonstration mode.Keep the OK pressed for approximately 10 seconds until a long sound is heard and display shuts off for a short time.
The temperature in the appliance is too low/too high.The temperature regulator is not set correctly.Set a higher/lower temperature.
The door is not closed correctly.
The food products' temperature is too high.Let the food products temperature decrease to room temperature before storage.
Many food products are stored at the same time.Store less food products at the same time.
The door has been opened often.Open the door only if necessary.
The "QuickFreeze function" or "QuickChill function" is switched on.
There is no cold air circulation in the appliance.Make sure that there is cold air circulation in the appliance.
The lamp does not work.The lamp is in stand-by.Close and open the door.
The lamp is defective.Contact the nearest Authorised Service Centre.
The compressor operates continually.Temperature is set incorrect
Many food products were put in at the same time.Wait some hours and then check the temperature again.
The room temperature is too high.
Food products placed in the appliance were too warm.Allow food products to cool to room temperature before storing.
The door is not closed correctly.
The "QuickFreeze" or "QuickChill" is switched on.
There is too much frost and ice.The door is not closed correctly or the gasket is deformed/dirty.
The compressor does not start immediately after pressing the "QuickFreeze" or "QuickChill", or after changing the temperature.This is normal, no error has occurred.The compressor starts after a period of time.
Water flows on the rear plate of the refrigerator.During the automatic defrosting process, frost melts on the rear plate.This is correct.
Water flows inside the refrigerator.Food products prevent the water to flow into the water collector.Make sure that food products do not touch the rear plate.
The water outlet is clogged.Clean the water outlet.
Water flows on the floor.The melting water outlet is not connected to the evaporative tray above the compressor.Attach the melting water outlet to the evaporative tray.
The appliance does not operate.The appliance is switched off.Switch on the appliance.
The mains plug is not connected to the mains socket correctly.Connect the mains plug to the mains socket correctly.
There is no voltage in the mains socket.Connect a different electrical appliance to the mains socket. Contact a qualified electrician.
The appliance is noisy.The appliance is not supported properly.Check if the appliance stands stable.
Audible or visual alarm is on.The cabinet has been recently switched on or the temperature is still too high.
The temperature in the appliance is too high.
The door is left open.Close the door.
The temperature in the appliance is too high.Contact a qualified electrician or contact the nearest Authorised Service Centre.

Zanussi ZRB38224WA Fridge Freezer Troubleshooting

ProblemPossible causeSolution
The compressor does not start immediately after pressing the QuickFreeze or after changing the temperature.This is normal, no error has occurred.The compressor starts after some time.
Water flows inside the refrigerator.The water outlet is clogged.Clean the water outlet.
Food products prevent water from flowing into the water collector.Make sure that food products do not touch the rear plate.
Water flows on the floor.The melting water outlet is not connected to the evaporative tray above the compressor.Attach the melting water outlet to the evaporative tray.
Temperature cannot be set.The QuickFreeze or QuickChill function is switched on.Switch off QuickFreeze or QuickChill manually, or wait until the function resets automatically to set the temperature.
The temperature in the appliance is too low/too high.The temperature regulator is not set correctly.Set a higher/lower temperature.
The food products temperature is too high.Let the food products temperature decrease to room temperature before storage.
Many food products were stored at the same time.Store less food products at the same time.
The QuickFreeze function is switched on.
Side panels of the appliance are warm.This is a normal state caused by operation of the heat exchanger.Make sure that there is at least 30 mm of space between each side of the appliance and the surrounding furniture when the ambient temperature exceeds 38°C.
There is too much condensed water on the rear wall of the refrigerator.Door was opened too frequently.Open the door only when necessary.
Door was not closed completely.Make sure the door is closed completely.
Stored food was not wrapped.Wrap food in suitable packaging before storing it in the appliance.
Door does not open easily.You attempted to re-open the door immediately after closing.Wait a few seconds between closing and re-opening of the door.
The appliance is noisy.The appliance is not supported properly.Check if the appliance stands stable.
The lamp does not work.The lamp is in stand-by mode.Close and open the door.
The lamp does not work.The lamp is defective.Contact the nearest Authorised Service Centre.
The compressor operates continually.Temperature is set incorrectly-
Many food products were put in at the same time.Wait a few hours and then check the temperature again.
The room temperature is too high.
Food products placed in the appliance were too warm.Allow food products to cod to room temperature before storing.
The QuickFreeze function is switched on.