The refrigerator does not operate. | The plug is not inserted into the socket correctly | Insert the plug into the socket securely |
| The fuse of the socket which your refrigerator is connected to or the main fuse have blown out | Check the fuse |
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL CONTROL and FLEXI ZONE). | Door has been opened f reguently | Do not open and close the door of refrigerator frequently |
| Ambient is very humid | Do not install your refrigerator into highly humid places |
| Food containing liquid is stored in open containers | Do not store food with liquid content in open containers |
| Door of the refrigerator is left ajar | Close the door of the refrigerator |
| Thermostat is set to a very cold level | Set the thermostat to a suitable level |
• Compressor is not running | | Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. The refrigerator will start running approximately after 6 minutes. Please call the service if the refrigerator does not startup at the end of this period |
| The fridge is in defrost cycle | This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically |
| The refrigerator is not plugged into the socket | Make sure that the plug is fit into the socket |
| Temperature settings are not made correctly | Select the suitable temperature value |
| There is a power outage | Refrigerator returns to normal operation when the power restores |
The operation noise increases when the refrigerator is running. | | The operating performance of the refrigerator may change due to the changes in the ambient temperature. It is normal and not a fault |
The refrigerator is running frequently or for a long time | New product may be wider than the previous one. Larger refrigerators operate for a longer period of time | |
| The room temperature may be high | It is normal that the product operates for longer periods in hot ambient |
| The refrigerator might be plugged in recently or might be loaded with food | When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature. This is normal |
| Large amounts of hot food might be put in the refrigerator recently | Do not put hot food into the refrigerator |
| Doors might be opened frequently or left ajar for a long time | The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Do not open the doors frequently |
| Freezer or fridge compartment door might be left ajar | Check if the doors are closed completely |
| The refrigerator is adjusted to a very low temperature | Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved |
| Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated | Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature |
Freezer temperature is very low while the fridge temperature is sufficient. | The freezer temperature is adjusted to a very low value | Adjust the freezer temperature to a warmer degree and check |
Food kept in the fridge compartment drawers is frozen | The fridge temperature is adjusted to a very high value | Adjust the fridge temperature to a lower value and check |
Temperature in the fridge or freezer is very high | The fridge temperature is adjusted to a very high value | Fridge compartment temperature setting has an effect on the temperature of the freezer. Change the temperatures of the fridge or freezer and wait until the relevant compartments attain a sufficient temperature |
| Doors are opened frequently or left ajar for a long time | Do not open the doors frequently |
| Door is ajar | Close the door completely |
| The refrigerator is plugged in or loaded with food recently | This is normal. When the refrigerator is plugged in or loaded with food recently, it will take longer for it to attain the set temperature |
| Large amounts of hot food might be put in the refrigerator recently | Do not put hot food into the refrigerator |
Vibrations or noise | The floor is not level or stable | If the refrigerator rocks when moved slowly, balance it by adjusting its feet. Also make sure that the floor is strong enough to carry the refrigerator, and level. |
| The items put onto the refrigerator may cause noise | Remove the items on top of the refrigerator |
There are noises coming from the refrigerator like liquid flowing, spraying, etc | | Liquid and gas flows occur in accordance with the operating principles of your refrigerator. It is normal and not a fault |
Whistle comes from the refrigerator | | Fans are used in order to cool the refrigerator. It is normal and not a fault |
Condensation on the inner walls of refrigerator | | Hot and humid weather increases icing and condensation. It is normal and not a fault |
| Doors are opened frequently or left ajar for a long time | Do not open the doors frequently. Close them if they are open |
Humidity occurs on the outside of the refrigerator or between the doors | | There might be humidity in the air; this is quite normal in humid weather. When the humidity is less, condensation will disappear |
Bad odour inside the refrigerator | No require cleaning is performed | clean the inside of the refrigerator regularly with a sponge, lukewarm water or carbonate dissolved in water |
| Some containers or package materials may cause the smell | Use a different container or different brand packaging material |
| Food is put into the refrigerator in uncovered containers | Keep the food in closed containers. Microorganisms spreading out from uncovered containers can cause unpleasant odours |
| | Remove the foods that have expired best before dates and spoiled from the refrigerator |
The door is not closing | Food packages are preventing the door from closing | Replace the packages that are obstructing the door |
| The refrigerator is not completely even on the floor | Adjust the feet to balance the refrigerator |
| The floor is not level or strong | Make sure that the floor is level and capable to carry the refrigerator |
Crispers are stuck | The food is touching the ceiling of the drawer | Rearrange food in the drawer |