You have a Sub Zero refrigerator and need to deal with malfunctions? The device shows some error code, and you cannot define what it means? No need to call a master. The troubleshooting tables below will help you to define the problem with its possible causes, and figure out what should be done in your situation.
Sub Zero Refrigerator error codes
Error Code | Cause | Solution |
---|---|---|
EC40 | Freezer Excessive Compressor Running | Press and hold the door ajar alarm key for 15 seconds to clear the code |
If the error persists, then there is an issue with the refrigerator | ||
How to fix Subzero EC 40 error code: | ||
1 – If temperatures are high and the door on your refrigerator has not been left open | ||
Contact Sub-Zero factory service | ||
2 – If the temperatures are near normal range: | ||
a – Clean the condenser of dirt or dust | ||
b – Press and hold the door ajar alarm key for 15 seconds to clear the error code | ||
c – Make sure the kick plate is not covered or enclosed in custom cabinetry | ||
EC50 | Refrigerator Excessive Compressor Running | Press and hold the door ajar alarm key for 15 seconds to clear the code |
If the error persists, then there is an issue with the refrigerator | ||
How to fix Subzero EC 50 error code: | ||
1 – If temperatures are high and the door on your refrigerator has not been left open | ||
Contact Sub-Zero factory service | ||
2 – If the temperatures are near normal range: | ||
a – Clean the condenser of dirt or dust | ||
b – Press and hold the door ajar alarm key for 15 seconds to clear the error code | ||
c – Make sure the kick plate is not covered or enclosed in custom cabinetry | ||
EC21 | Defrost Functionality Issue | Solution 1: If temperatures are high call for service. |
Solution 2: If temperatures are near normal range: | ||
a – Clean the condenser | ||
b – Press and hold the door ajar alarm key for 15 seconds to clear the error code | ||
c – If EC Service light appears, or temperatures rise contact service for repair | ||
EC24 | Defrost Functionality Issue | Solution 1: If temperatures are high call for service. |
Solution 2: If temperatures are near normal range: | ||
a – Clean the condenser | ||
b – Press and hold the door ajar alarm key for 15 seconds to clear the error code | ||
c – If EC Service light appears, or temperatures rise contact service for repair | ||
EE Service (Flashing) | Refrigerator compartment thermistor fault | To clear errors, first fix or repair component then turn unit OFF and back ON |
To clear the error code press bell ON/OFF key for 15 seconds | ||
38 Service (Flashing) | Several excessive compressor run times or Sub Zero Refrigerator evaporator thermistor fault | To clear errors, first fix or repair component then turn unit OFF and back ON |
To clear the error code press bell ON/OFF key for 15 seconds | ||
38 Service (Steady, not Flashing) | Several excessive compressor run times or Sub Zero Refrigerator evaporator thermistor fault | To clear errors, first fix or repair component then turn unit OFF and back ON |
To clear the error code press bell ON/OFF key for 15 seconds | ||
00 Service (Flashing) | SubZero Refrigerator compartment thermistor fault | A 45 minute halt time occurs each ice maker cycle (no power is going to icemaker) |
To bypass 45 minute dwell switch the unit OFF then back ON | ||
00 ICE (Flashing) | Water valve energizer longer than 15 seconds – Sub-Zero icemaker system disabled | A 45 minute halt time occurs each ice maker cycle (no power is going to icemaker) |
To bypass 45 minute dwell switch the unit OFF then back ON | ||
-20 | Zone/Compartment thermistor fault | Repair wiring or replace thermistor |
55 | Zone/Compartment thermistor shorted | Repair wiring or replace thermistor |
Su | Blue wire of display cable unhooked or faulty repair wiring | |
-88 | Red Wire of display cable unhooked or faulty, top lights are off and keys are inoperative repair wiring |