Whirlpool Freezer troubleshooting

Whirlpool freezers can be easily fixed if you use the troubleshooting guide given here. It is very efficient if you do everything as correctly as it is described here. In the majority of the problematic cases you should just turn to the instructions attached, carefully read the questions it asks you and start immediate action! If you don’t believe it’s so simple just try and check!

Whirlpool WRF560SEYW Freezer troubleshooting

PROBLEMPOSSIBLE CAUSESSOLUTIONS
The refrigerator will not operateCheck electrical supplyPlug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
Make sure there is power to the outlet. Plug in a lamp to see if the outlet is working.
Reset a tripped circuit breaker. Replace any blown fuses. NOTE: If problems continue, contact an electrician.
Check controlsMake sure the controls are turned on.
New installationAllow 24 hours following installation for the refrigerator to cool completely.
The motor seems to run too muchHigh-efficiency compressor and fansThis is normal. Larger, more efficient refrigerators run longer.
The room or outdoor temperature is hotIt is normal for the refrigerator to work longer under these conditions. For optimum performance, place the refrigerator in an indoor, temperature-controlled environment.
A large amount of warm food has been recently addedWarm food will cause the refrigerator to run longer until the air cools to the desired temperature.
The door(s) are opened too frequently or for too longWarm air entering the refrigerator causes it to run more. Open the door less often.
The refrigerator door or freezer drawer is ajarMake sure the refrigerator is level.
The refrigerator control is set too coldAdjust the refrigerator control to a less cold setting until the refrigerator temperature is as desired.
The door or drawer gasket is dirty, worn, or crackedClean or change the gasket. Leaks in the door seal will cause the refrigerator to run longer in order to maintain desired temperatures.
The lights do not workA light bulb is loose in the socket or burned outTighten or replace the light bulb.
The dispenser light is set to OFFOn some models, the dispenser light will operate only when a dispenser paddle is pressed.
The control is set to Sabbath mode (on some models)Turn off Sabbath mode.
Sound of the compressor running longer than expectedHigh efficiency compressor and fansThis is normal. Larger, more efficient refrigerators run longer.
Pulsating/WhirringFans/compressor adjusting to optimize performance during normal compressor operationThis is normal.
PoppingContraction/expansion of inside walls, especially during initial cool-down
Hissing/DrippingFlow of refrigerant, or flow of oil in the compressor
VibrationThe refrigerator may not be steadyAdjust the leveling screws and lower the leveling foot firmly against the floor.
Rattling/BangingMovement of the water lines against the refrigerator cabinet, or of items placed on top of the refrigerator cabinetMove excess water line away from the refrigerator cabinet or fasten excess tubing to the cabinet.
SizzlingWater dripping on the heater during defrost cycleThis is normal.
Water running/GurglingMay be heard when ice melts during the defrost cycle and water runs into the drain pan
BuzzingHeard when the water valve opens to fill the ice maker
Creaking/CrackingMay be heard as ice is being ejected from the ice maker mold
Ker-plunkMay be heard when the ice falls into the ice storage bin
The ice maker is not producing ice or is not producing enough iceThe refrigerator is not connected to a water supply or the water supply shutoff valve is not turned onConnect refrigerator to water supply and turn water shutoff valv fully open.
There is a kink in the water source lineA kink in the line can reduce water flow. Straighten the water source line.
The ice maker is not turned onMake sure the ice maker is ON.
The refrigerator has just been installedWait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice production.
The refrigerator door is not closed completelyClose the door firmly.
A large amount of ice was recently removedAllow 24 hours for ice maker to produce more ice.
An ice cube is jammed in the ice maker ejector armRemove ice from the ejector arm with a plastic utensil. NOTE: On some models, press the lever which opens the ice maker door to access the ejector arm.
A water filter is installed on the refrigeratorRemove the water filter and operate the ice maker. If ice volum improves, then the filter may be clogged or incorrectly installée Replace filter or reinstall it correctly.
A reverse osmosis water filtration system is connected to your cold water supplyThis can decrease water pressure.
The ice cubes are hollow or small NOTE: This is an indication of low water pressure.The water shut-off valve is not fully openTurn the water shut-off valve fully open.
There is a kink in the water source lineA kink in the line can reduce water flow. Straighten the water source line.
A water filter is installed on the refrigeratorRemove filter and operate ice maker. If ice quality improves, the the filter may be clogged or incorrectly installed. Replace filter c reinstall it correctly.
A reverse osmosis water filtration system is connected to your cold water supplyThis can decrease water pressure.
Questions remain regarding water pressureCall a licensed, qualified plumber.
Off-taste, odor or gray color in the ice or waterRecently installed or replaced plumbing connections. (New plumbing connections can cause discolored or off-flavored ice and water.)Discard the ice and wash the ice storage bin. Flush the water system with 4 gal. (15 L) of water. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice produced.
The door(s) or drawer will not close completelyThe door or drawer is blocked openMove food packages away from door(s). Remove ice or other items which have fallen onto the floor of the freezer compartment.
A bin or shelf is in the wayPush bin or shelf back into the correct position.
Recently installedRemove all packaging materials.
The doors are difficult to openThe door gaskets are dirty or stickyClean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.
The doors appear to be unevenThe doors need to be aligned or the refrigerator needs to be leveled
The doors do not open or close as expectedThe refrigerator tilt needs to be adjustedAdjust the refrigerator tilt.

Whirlpool ART 471A Freezer troubleshooting

Problem:Solution:
The appliance does not work.• Is there a power failure?
• Is the plug properly inserted in the socket?
• Is the double-pole switch on?
• Are the electric circuit safety devices installed in the house fully functional?
• Is the power cable damaged?
• Is the thermostat on the position (stop)?
The temperature inside the compartments is not cold enough.• Do the doors close properly?
• Is the appliance installed near a heat source?
• Is the thermostat on the correct position?
• Is the air circulation through the ventilation grills at the bottom of the appliance obstructed?
The inside light does not work.• First check point 1, then: - Connect the appliance to the mains power supply.
• Check the lamp and, if necessary, replace it with a new one
The red light on the freezer compartment control panel remains on and/or the acoustic alarm is activated, (depending on the model)• Have large amounts of fresh food recently been placed inside the freezer?
• Is the freezer door closed properly?
Temperature inside the refrigerator compartment is too low.• Is the thermostat on the correct position?
There is water on the bottom of the refrigerator compartment.• Is the defrost water drain blocked?

Whirlpool Compact Freezer troubleshooting

PROBLEMPOSSIBLE CAUSESOLUTION
The freezer stops runningThe power cord in not plugged into a live circuit with the proper voltage.Firmly plug 1he power cord into a live circuit with the proper voltage.
A household fuse has blown or circuit breaker has tripped.Replace fuse or reset circuit breaker.
The local power has failed.Wait for power to be restored.
The Temperature Control is set to OFF.Set the Temperature Control to a numbered setting.
Food Items do not freeze properlyAir circulation is blocked. Food is not arranged properly.Rearrange food. Allow room for the air to circulate around the food.
The door is opened too often. The froezor is not proporiy installed.Avoid opening the door frequently.
Temperature Control is not set properly.
You hear noises by the freezerThe freezer is not leveled properly.Adjust the rear leveling legs so the freezer is properly leveled.
Gas expansion in the evaporator.This is normal on very humid days.
There is humidity in the freezerRelative humidity in room is too high.This is normal on very humid days.

Whirlpool 3ET18ZK Freezer troubleshooting

PROBLEMCHECK THE FOLLOWING
Your refrigerator will not operateIs the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped? Is the Refrigerator Control set to the OFF position?
The lights do not workIs the power supply cord firmly plugged into a live circuit with proper voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
You hear unfamiliar sounds or a rattling/ jingling noiseIs something on top of or behind understanding the sounds you may hear
There is water in the defrost panThis is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.
The motor seems to run too muchAre the condenser coils dirty?
Has the door been open often? Has a large amount of food been added at one time? The motor naturally runs longer in these cases.
Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

Whirlpool ACO450 Freezer troubleshooting

PROBLEMCHECK THE FOLLOWING
The red light blinksIs there a power failure?
Is a defrost in progress?
Is the lid closed properly?
Is the product near a heat source?
Are the ventilation grille and condenser clean?
All the indicator lights blink togetherContact the After-Sales Service
The product is excessively noisyIs the product perfectly horizontal?
Is the product touching other cabinets or objects that can cause vibrations?
Has the packing been removed from the base of the product?
Note: A slight noise caused by circulation of the refrigerant gas even after the compressor has stopped is quite normal
The indicator lights are off and the product does not workIs there a power failure?
Is the plug properly inserted in the socket?
Is the electrical cable intact?
The indicator lights are off and the product worksContact the After-sales Service
The compressor runs continuouslyHave hot foods been placed in the product?
Has the lid been left open for a long time?
Is the product in a very warm room or near a heat source?
Has the “Shopping” function been activated? (green lights (3) blinking)
Too much ice on the top edgesAre the defrost water drain plugs correctly positioned?
Is the lid closed properly?
Is the lid seal damaged or twisted?
Have the 4 spacers been removed?
Is the STOP FROST function on?
Are the ICE BOX (M) and cone (L) free of ice? Carry out the “STOP FROST device cleaning procedure”
Make sure the hole of the STOP FROST, located in the outer rear edge of the lid, is not obstructed
Condensation on the external walls of the productIt is normal for condensation to form in certain climatic conditions (humidity above 85%) or if the product is located in a damp or poorly ventilated room. The product’s operation is in no way affected
The layer of frost on the internal walls of the product is not uniformThis phenomenon is quite normal
The ICE BOX does not collect iceMake sure the hole of the STOP FROST, located in the outer rear edge of the lid, is not obstructed

Whirlpool 6ET18ZK Freezer troubleshooting

PROBLEMPOSSIBLE CAUSESOLUTION
Your refrigerator will not operateThe power supply cord is not plugged into a live circuit with proper voltage.Firmly plug power cord into a live circuit with proper voltage.
A household fuse has blown or circuit breaker tripped.Replace household fuse or reset circuit breaker.
The Refrigerator Control is not set correctly.Set Refrigerator Control to a numbered setting.
Unfamiliar sounds or a rattling/jingling noiseThere is something on top of or behind the refrigerator.Remove item from on top of or behind the refrigerator.
The sounds are normal.New features on your new refrigerator make new sounds.
There is water in the defrost panThis is normal in hot, muggy weather. The pan may even be half full.Make sure the refrigerator is level so the pan does not overflow.
The lights do not workA household fuse has blown or circuit breaker tripped.Replace household fuse or reset circuit breaker.
The power supply cord is not plugged into a live circuit with proper voltage.Firmly plug power cord into a live circuit with proper voltage.
The bulb is burned out.Replace bulb.
The motor seems to run too muchThe condenser coils are dirty. It is hot outside or in the room.Clean the coils
The door has been opened frequently.On hot days, or if the room is too warm, the motor naturally longer.
A large amount of food has been put in at one time.Open the door as few times as possible.
The motor will run longer in order to cool down the interior when food is added.

Whirlpool ART 22880 A+SF, Whirlpool Fjord SW8 AM2C XR Fridge Freezer Troubleshooting

What to do if...Possible reasonsSolutions
The control panel is switched off, the appliance does not work.The appliance may be in On/Stand-by mode.Turn the appliance on pressing the On/Stand-by button.
There may be an appliance power supply problem.Check that: there is not a power outage; the plug is properly inserted in the power socket and the mains double-pole switch (if present) is in the correct position (i.e. allows the appliance to be powered); the household electrical system protection devices are efficient; the power cable is not damaged.
The inside light does not work.The light may need to be replace.Models with LED lights: contact the authorised Technical Assistance Service.
The temperature inside the compartments is not low enough.There could be various causes Check that: the doors close properly; the appliance is not installed near a heat source; the set temperature is adequate; the circulation of air through the ventilation of the appliance is ensured.
There is water on the bottom of the refrigerator compartment.The defrost water drain is blocked.Clean the defrosting water drain
The front edge of the appliance, at the door striker seal, is hot.This is not a defect. It prevents condensation from forming.No solution is necessary.
The temperature indicators for the refrigerator compartment are flashing asMalfunction alarmCall the authorized Technical Assistance Service.
The alarm indicates the malfunction of a technical component.

Whirlpool BSNF 8993 PB Fridge Freezer Troubleshooting

ALARM TYPESignalCauseCure
Door open alarmThe acoustical alarm is activated and the Alarm Indicator blinks.The Fridge or Freezer door has remained open for more than 2 minutes.Close the door or press the Stop Alarm button to mute the acoustical alarm.
Temperature alarmThe acoustical alarm is activated and the Alarm Indicator remains on.Inside the Freezer the temperature is not adequatePress the Stop Alarm button ; the acoustical alarm stops, the Alarm Indicator remains on until a temperature < -10°C is reached.
Party Mode alarm Jhe Party Mode Indicator blinks and the acoustical alarm is activated.30 min. elapsed since Party Mode function has been activated. It is time to take out the bottle from the freezerPress the Party Mode button to stop the alarm.
Long black-out alarm The Black Out Alarm icon remains on, the Alarm indicator blinks.Prolonged power failure, able to cause the inside temperature to increase to 0°C.Press the Stop Alarm button; the acoustical alarm stops.
Water filter alarmThe Water filter alarm indicator lit on.Finished the validity of Water filter.Replace the Water filter, press and hold for 3 sec. the Party
Mode button to reset it.
Malfunction3 central LEDs in the Fridge Temperature LEDs blinks on the display.Product malfunction.Contact the After-sales Service.

Whirlpool SW8 AM2C XARL Fridge Freezer Troubleshooting

PROBLEMSOLUTION
If there is water in the defrost pan:• This is normal in hot, damp weather. The pan can even be half full. Make sure the appliance is level so that the water does not overflow.
If the edges of the appliance cabinet, which come in contact with the door seal, are warm to the touch:• This is normal in hot weather and when the compressor is running.
If the light does not work:• Have you checked the protection devices and fuses of the electrical system in your home?
• Is the power cable plugged into a live socket with the proper voltage?
• In case the LEDs are broken the user must call the Sen/ice for exchange of the same type available only at our After-sales Sen/ice Centers or authorized dealers.
If the motor seems to run too much:• Motor running time depends on different things: number of door openings, amount of food stored, temperature of the room, setting of the temperature controls.
• Is the condenser (back the appliance) free of dust and fluff?
• Are the door properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor naturally runs longer.
• If the appliance door has been left open for a while or if large amounts of food have been stored, the motor will run longer in order to cool down the interior of the appliance.
If the appliance temperature is too high:• Are the appliance controls correctly set?
• Has a large amount of food been added to the appliance?
• Check that the door is not opened too often.
• Check that the door close properly.
If the doors do not open and close properly:• Check that food packages are not blocking the door.
• Check that the internal parts or automatic ice maker are not out of position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.

Whirlpool BLF 8121 OX Fridge Freezer Troubleshooting

ALARM TYPESIGNALCAUSECURE
Door open alarmRefrigerator Light blinks.The door has remained open for more than 3 minutes.Close the door
Door open alarmRefrigerator Light OFF.The door has remained open for more than 4 minutes.
MalfunctionAny temperature indicators blinks.Product malfunction.Contact the After-sales Service